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IT22693: DATAPOWER MIGHT RESTART IF SUFFERING NFS COMMUNICATION ERRORS WHILE CLOSING FILES ON AN NFS MOUNT.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The user observed DataPower might restart if suffering NFS
    communication errors while closing files on an NFS mount.
    

Local fix

Problem summary

  • In some circumstances when there is difficulty communicating
    with the NFS Server, the NFS task might unexpectedly stop
    responding and restart generating a backtrace.  Errors might be
    seen in the logs indicating failure to close NFS files.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT22693

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    720

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-10-06

  • Closed date

    2017-12-06

  • Last modified date

    2017-12-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • 0-0
    

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R710 PSY

       UP

  • R720 PSY

       UP

  • R750 PSY

       UP

  • R751 PSY

       UP

  • R752 PSY

       UP

  • R760 PSY

       UP



Document information

More support for: IBM DataPower Gateways
General

Software version: 7.2

Reference #: IT22693

Modified date: 12 December 2017