IBM Support

IT22672: ANS1068E ERROR FOR BACKUP IMAGE OF FILESYSTEM CREATED ON DEVICE-MAPPER MULTIPATH DEVICE

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as documentation error.

Error description

  • Customer created partitions on the storage that is attached via
    Linux multi-path.  They then created the file system on
    device-mapper multipath device and mounted the same.
    
    The backup image of this file system failed with ANS1068E -
    Device is not local
    
    
    Trace shows below error :
    
    08/28/17   16:06:20.982 [022884] [3958474496] : dsmtrace.cpp
    (
    146):   psFsName2DevName(): device found for fs.. /mpathx ->
    /dev/mapper/mpathx
    08/28/17   16:06:20.982 [022884] [3958474496] : dsmtrace.cpp
    (
    146): logdev.c:1110 mapName2DevName(): 'mpathx': Not an LVM map
    device.
    08/28/17   16:06:20.982 [022884] [3958474496] : dsmtrace.cpp
    (
    146): logdev.c:1197 mapName2DevName(): stat() failed on
    '/dev/evms/mpathx'. Error:2, 'No such file or directory'
    08/28/17   16:06:20.982 [022884] [3958474496] : dsmtrace.cpp
    (
    146): psimgunxutil.cpp: psFsName2DevName()- mapName2DevName()
    failed for
    mapped name : mpathx
    08/28/17   16:06:20.982 [022884] [3958474496] : dsmtrace.cpp
    (
    146): psGetVolAttr(1380):  psFsName2DevName() failed.  rc = 4158
    08/28/17   16:06:20.982 [022884] [3958474496] : dsmtrace.cpp
    (
    176): PrepareSend(): Error from psGetVolAttr 4158. Terminating
    image
    08/28/17   16:06:20.982 [022884] [3958474496] : dsmtrace.cpp
    (
    176): piImgSend(): prepareSend() failed. rc = 4158
    Failed /mpathx/mpathx
    08/28/17   16:06:20.982 [022884] [3958474496] :
    DccTaskletStatus.cpp(2306):      Failed rc = 4158
    08/28/17   16:06:20.982 [022884] [3958474496] : DccRCMap.cpp
    (
    737): Enter DccRCMap::ccMap: rc = 4158
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect for UNIX and Linux Backup-Archive       *
    * Clients Installation and User's Guide, Versions 8.1.0 and    *
    * 8.1.2                                                        *
    * IBM Tivoli Storage Manager for UNIX and Linux Backup-Archive *
    * Clients Installation and User's Guide, Version 7.1.x         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This problem is projected to be fixed in the next release of *
    * the client documentation. Note that this is subject to       *
    * change at the discretion of IBM.                             *
    *                                                              *
    * Documentation updates for IBM Spectrum Protect for UNIX and  *
    * Linux Backup-Archive Clients Installation and User's Guide   *
    * V8.1.x are at:                                               *
    * http://www-01.ibm.com/support/docview.wss?uid=swg27048955    *
    *                                                              *
    * Documentation updates for IBM Tivoli Storage Manager for     *
    * UNIX and Linux Backup-Archive Clients Installation and       *
    * User's Guide V7.1.x are at:                                  *
    * http://www-01.ibm.com/support/docview.wss?uid=swg27039351    *
    ****************************************************************
    

Problem conclusion

  • In IBM Spectrum Protect for UNIX and Linux Backup-Archive
    Clients Installation and User's Guide:
    
    In Chapter 11. Using commands > Backup Image
    
    The following statement is added:
    
    "The image backup operation is not supported on any partition
    that resides on a multipath device."
    
    In addition, the explanation for messange ANS1068E has been
    modified as follows:
    
    "The selected path is not a valid object for image operations.
    The selected path is either a remote
    device or a partition that resides on a multipath device."
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT22672

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    71L

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-10-04

  • Closed date

    2017-10-20

  • Last modified date

    2017-10-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Tivoli Storage Manager

Software version: 71L

Reference #: IT22672

Modified date: 24 October 2017