IBM Support

IT22380: ANS1071E MESSAGE SHOULD REPORT VOLUME MOUNT POINT NAME INSTEAD OF '(DRIVE NOT AVAILABLE)'.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • In some situations, such as when a volume mount point has been
    deleted and is still in the Windows Recycle Bin, the ANS1071E
    message will be issued and report '(Drive Not Available)' when
    the volume mount point name should be returned instead.
    
    Tivoli Storage Manager Versions Affected:
    All 71 and 81 versions on Windows
    
    Initial Impact: Low
    
    Additional Keywords:
    TSM
    Tivoli Storage Manager
    IBM Spectrum Protect
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Backup-archive client versions 6.3, 6.4, 7.1 and 8.1 running *
    * on all Microsoft Windows platforms.                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the IBM Spectrum      *
    * Protect Backup-Archive Client version 8.1.4 on all Microsoft *
    * Windows platforms.                                           *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • The client has been fixed so in the case of an inaccessible
    volume mount point the client will indicate the real volume
    mount point name in the ANS1071E message instead of the empty
    '(Drive Not Available)'.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT22380

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-09-22

  • Closed date

    2017-10-18

  • Last modified date

    2017-10-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsmc
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71W

Reference #: IT22380

Modified date: 18 October 2017