IBM Support

IT22351: NDMP BACKUP MAY FAIL WITH ANR8806E AFTER "LABEL LIBVOLUME" WHEN THE LIBRARY SUPPORTS AUTO-EJECT.

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • NDMP backup may fail with ANR8806E after "label libvolume"
    because IBM Spectrum Protect Server does not turn off
    append-only mode of the drive when dismounting a tape cartridge.
      This issue may occur only when the library supports
    auto-eject.
    
    ANR8806E Could not write volume label volume name on the tape in
    library library name.
    
    It is expected that the server should disable append-only mode
    before dismounting a tape cartridge when "label libvolume"
    command finished.  For example, the server works like below.
    
    1. label libvolume is issued
    2. check append-only mode
    3. turn on to append-only mode
    4. label libvolume is completed
    5. turn off append-only mode
    6. dismount the tape
    
    It works as expected when the library does not support
    auto-eject, but if the library supports auto-eject, the server
    does not turn off append-only mode when dismounting a tape.  The
    next NDMP backup may fail with ANR8806E as a consequence of this
    defect.
    
    
    IBM Spectrum Protect Versions affected:
    IBM Spectrum Protect Server 7.1, 8.1, or higher level on all
    supported platforms
    
    Initial Impact:
    Middle
    
    
    Additional Keywords:
    drive append mode dismount
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect Server users of auto-eject          *
    * libraries with NDMP backup.                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.9 and 8.1.4. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX, HP-UX, Linux,
    Solaris, and Windows.
    Platforms fixed:  AIX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT22351

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71H

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-09-18

  • Closed date

    2017-10-04

  • Last modified date

    2017-12-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT22351

Modified date: 03 December 2017