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IT22296: IBM SPECTRUM PROTECT SERVER CONTAINER DIRECTORIES NO LONGER BEING DISPLAYED IN THE QUERY STGPOOLDIRECTORY COMMAND

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APAR status

  • Closed as program error.

Error description

  • Error Description:
    
    If you see the following symptoms, you may be running into this
    defect.
    
    1) Run "DEFine STGPOOLDIRectory"  and it appears to
    successfully add one or more directories
    
    
    2) The command output will also show ANR3252E for one or more
    directories and they will appear to have been added successfully
    
    
    For example:
    
    DEFine STGPOOLDIRectory BACKUPPOOL
    /lspace/tsmserver/dircontainer4,/lspace/tsmserver/dircontainer1
    ANR2017I Administrator SERVER_CONSOLE issued command: DEFINE
    STGPOOLDIRECTORY BACKUPPOOL
    /lspace/tsmserver/dircontainer4,/lspace/tsmserver/dircontainer1
    
    ANR3254I Storage pool directory /lspace/tsmserver/dircontainer4
    was defined in storage pool BACKUPPOOL
    
    
    ANR3252E DEFINE STGPOOLDIRECTORY: Directory
    /lspace/tsmserver/dircontainer1 is already defined in
    storage pool BACKUPPOOL.
    
    3) The directories will disappear  and not be displayed at all
    the next time the server is restarted.
    
    4) Server directory container pool directory ID numbers are not
    being displayed in the QUERY STGPOOLDIRECTORY command
    
    
    Tivoli Storage Manager Versions Affected: ALL server versions
    7.1.3 and higher, 8.1.0 and higher
    
    
    Customer/L2 Diagnostics (If Applicable)
    
    
    You may see the following in the dsmffdc.log:
    
    
    [ FFDC_REPLICATION ]: (sdrtrv.c:2754) Error 9973 opening
    container  in  pool
    [ FFDC_GENERAL_SERVER_ERROR ]: (sdrtrv.c:5347) Unable to open
    container (1234) due to rc = 9973.
    
    
    Running SHOW SDCONTAINER against the affected container may show
    the same rc=9973:
    
         show sdcontainer 1234
    
    ** Could not show container: 1234, rc 9973 **
    
    Running  AUDIT CONTAINER STGPOOLDIR of affected container
    directory may show:
    
    [admcmd.c][10206][PutConsoleMsg]:ANR2017I Administrator TSMADMIN
    issued
    command: AUDIT CONTAINER STGPOOLDIR=/tsm/container1
    STGP=YOURPOOL ~
    [sdaudit.c][6069][sdAuditContainer]:Entering for command: audit
    container stgpooldir=/tsm/container1 STGP=YOURPool
    [sdpool.c][3071][SdFindPoolDescByName]:Exit: poolName YOURPOOL,
    poolP  112364a88
    [sddir.c][2640][SdFindDirDesc]:Exit: poolName YOURPOOL, dirName
    /tsm/container1 - return descP 112461168
    [sdaudit.c][6487][sdAuditContainer]:Fetch containers from
    container
    table with poolId 1, dirId 02, cntrId -1
    [sdaudit.c][6586][PutConsoleMsg]:ANR2034E AUDIT CONTAINER: No
    match  found using this criteria.~
    
    
    Initial Impact: Medium
    
    Additional Keywords:   container define container add space
    

Local fix

  • Until fix is available you can run  DEFINE STGPOOLDIRECTORY and
    use DB2 commands to update the DIRIDS (Directory ID number)
    
    
    Please contact IBM Spectrun Protect Level 2 Support for help
    with these commands
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager and IBM Spectrum Protect server   *
    * users.                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.9 and 8.1.4. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX, Solaris, Linux,
    and Windows.
    Platforms fixed:  AIX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT22296

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-09-11

  • Closed date

    2017-09-22

  • Last modified date

    2017-09-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT22296

Modified date: 22 September 2017