A fix is available
APAR status
Closed as program error.
Error description
dsmc may crash with the core dump file when executing full vm backup with ifincremental mode. The issue occurs only on localized platforms, i.e. when instead of "Hard Disk" user sees a German, Japanese or any other disk name. Analyzed stack is like below. KERNELBASE.dll!00007ffa9f528b9c() msvcr110.dll!_CxxThrowException(void * pExceptionObject, const _s__ThrowInfo * pThrowInfo) msvcp110.dll!std::_Xout_of_range(const char * _Message) dsmc.exe!visdkGetVMDiskCapacity(visdkVmDeviceOptions * vmDeviceOptionsP, int bSkippRDM, int bSkipIndependent, int bUserSkip, std::vector<std::basic_string<char,std::char_traits<char>,std::a llocator<char> >,std::allocator<std::basic_string<char,std::char_traits<char>,s td::allocator<char> > > > vUserSkip, std::vector<unsigned __int64,std::allocator<unsigned __int64> > * vDiskCapacityP) dsmc.exe!vmNeedConvertToFullByCapacity_VDDK(vmBackupData_t * vmBackupDataP, int * needConvP) dsmc.exe!vmVddkFullVMPrePareToOpenVMDKs(vmBackupData_t * vmBackupDataP, Sess_o * sessP, dsVmEntry_t * vmEntryP, int & isDomainController) dsmc.exe!vmVddkBackupVM(vmData * vmDataP) dsmc.exe!vmBackupVM(vmData * vmDataP) dsmc.exe!tlVMSend(txnConsumerObject_t * txnConObjP, txnSpec_t * txnSpecP, DccBackupController * baCP) dsmc.exe!DccTxnConsumer::HandleQueue() dsmc.exe!DccTxnConsumer::Run(void * argP) dsmc.exe!DccTxnConsumer::DoThread(void * argP) dsmc.exe!startThread2(Threadstart * startInfoP) dsmc.exe!startThread(Threadstart * startInfoP) msvcr110.dll!_callthreadstartex() msvcr110.dll!_threadstartex(void * ptd) kernel32.dll!BaseThreadInitThunk() ntdll.dll!00007ffaa20303c4() Tivoli Storage Manager Versions affected: IBM Spectrum Protect 7.1.8.000 and 8.1.2.000 on all supported Windows and Linux platform Initial Impact: Medium Additional Keywords: dsmc crash ifincremental
Local fix
Add "testflag VMBACKUP_DISABLE_FORCEFULL_ON_GROWTH" to the client option file.
Problem summary
**************************************************************** * USERS AFFECTED: * * Data Protection for VMware version 7.1.8 and 8.1.2 running * * on all Microsoft Windows x64 and Linux x86 platforms. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * This issue is projected to be fixed in the Data Protection * * for VMware Data Mover version 8.1.4 on Windows x64 and Linux * * x86 platforms. * * Note 1: This is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
Localized disks are now processed correctly.
Temporary fix
Comments
APAR Information
APAR number
IT22245
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
81W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-09-07
Closed date
2017-10-16
Last modified date
2020-02-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
dsmagent
Fix information
Fixed component name
TSM CLIENT
Fixed component ID
5698ISMCL
Applicable component levels
R81W PSY
UP
R81L PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
08 January 2022