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IT22112: UPGRADE FAILS WITH DBT5509N IN DB2CKUPGRADE LOG

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APAR status

  • Closed as program error.

Error description

  • Error Description: It is possible for an upgrade to fail when
    DB2 does a check before running the upgrade. This is caused when
     using dsmdb2pw.dll to authenticate a domain login outside of
    IBM Spectrum Protect.  This causes it to fail on db2 connect or
    db2ckupgrade but can still be used through the server to
    authenticate. Since this is in the precheck, the server is not
    upgraded.
    
    IBM Spectrum Protect Versions Affected: 7.1 and 8.1 on Windows
    
    Customer/L2 Diagnostics: Review of the DB2ckupgrade log shows
    the following:
    
    DBT5509N  The db2ckupgrade utility failed because it could not
    connect to the database. Database: "TSMDB1".
    DBT5537I  The db2ckupgrade utility has completed processing for
    database "TSMDB1". Database: "DB2TSM1"
    DBT5525N  The db2ckupgrade utility failed with an unhandled
    error.
    
    Initial Impact: Medium
    
    Additional Keywords: upgr upgrade check connect fail fails DB2
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager and IBM Spectrum Protect server   *
    * users.                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.9 and 8.1.4. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  Windows.
    Platforms fixed:  Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT22112

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-08-31

  • Closed date

    2017-09-22

  • Last modified date

    2017-09-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71W PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 81W

Reference #: IT22112

Modified date: 22 September 2017