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IT21654: CONVERT STGPOOL MIGHT LOG "ERROR 3020" AND "SHA MISMATCH" IN THE DSMFFDC.LOG FILE

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • IBM Spectrum Protect CONVERT STGPOOL for a dedup enabled file
    device pool might fail with the following messages in the
    actlog:
    
    ANR2017I Administrator <ADMIN> issued command: CONVERT STGPOOL
    <POOLNAME>  (SESSION: XXXX)
    ..
    ANR0984I Process 236 for CONVERT STGPOOL started in the
    BACKGROUND at <TIME>. (SESSION: XXXX, PROCESS: YYYY)
    ANR2110I CONVERT STGPOOL started as process YYYY. (SESSION:
    XXXX, PROCESS: YYYY)
    
     ANR1161W The move process is skipping a damaged file on volume
    <VOLUME>: Node <NODENAME>, Type <TYPE>, File space <FILESPACE>,
    File name <FILENAME>. (SESSION: XXXX, PROCESS: YYYY)
    ..
    ANR1141I Move data process ended for volume <VOLUME>. (SESSION:
    XXXX, PROCESS: YYYY)
    ANR0985I Process YYYY for CONVERT STGPOOL running in the
    BACKGROUND completed with completion state FAILURE at <TIME>.
    (SESSION: XXXX, PROCESS: YYYY)
    ANR1893E Process YYYY for CONVERT STGPOOL completed with a
    completion state of FAILURE. (SESSION: XXXX, PROCESS: YYYY)
    
    Under the APAR condition the following errors are recorded in
    the dsmffdc.log file:
    
    Error 3020 validating chunk XX for object YY
    SHA mismatch on chunk
    
    To verify you are exposed to this PMR submit the following SQL
    select where <objid> is the object number (YY) from the 3020
    error message:
    db2 connect to tsmdb1
    db2 set schema tsmdb1
    db2 "select * from bf_aggregated_bitfiles where
    (length=uncomp_length) and (uncomp_length is not
    null)"
    
    
    If you find a record where the length is equal to the
    uncomp_length you are facing this APAR.
    
      IBM Spectrum Protect Versions Affected: 7.1.3 and newer, 8.1
      Initial Impact: Medium
      Additional Keywords: TSM dedup container
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Tivoli Storage Manager and IBM Spectrum Protect      *
    * server users.                                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.8 and 8.1.3. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX, Solaris, Linux,
    and Windows.
    Platforms fixed:  AIX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT21654

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-08-01

  • Closed date

    2017-08-08

  • Last modified date

    2017-11-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 81W

Reference #: IT21654

Modified date: 08 November 2017