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IT21227: INSTANCE CONFIGURATION WIZARD, 'DSMICFGX' CRASHES ON SOLARIS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When running the Instance configuration wizard, 'dsmicfgx'
    on Solaris it can cause a Java crash - here is an example of
    what may be seen:-
    
    # ./dsmicfgx
    Preparing to install...
    Extracting the JRE from the installer archive...
    Unpacking the JRE...
    Extracting the installation resources from the installer
    archive...
    Configuring the installer for this system's environment...
    
    Launching installer...
    #
    # A fatal error has been detected by the Java Runtime
    Environment:
    #
    #  SIGSEGV (0xb) at pc=0xfb81839c, pid=7874, tid=2
    #
    # JRE version: Java(TM) 2 Runtime Environment, Standard Edition
    (7.0_65-b33) (build 1.7.0_65-b33 17_Jul_2014_08_36 solaris
    sparcv9(SR7
    FP1))
    # Java VM: Java HotSpot(TM) Server VM (24.65-b04 interpreted
    mode
    solaris-sparc )
    # Problematic frame:
    # j  java.util.Hashtable.rehash()V+151
    #
    # Core dump written. Default location:
    /tmp/install.dir.7874/core or
    core.7874
    #
    # An error report file with more information is saved as:
    # /tmp/install.dir.7874/hs_err_pid7874.log
    
    
     This has been seen using dsmicfgx version 7.1.7.000 on Solaris
    11.3
    
    
    Customer/L2 Diagnostics:
    
    The configuration wizard will use the Java that is bundled with
    the product - in this case it is Java version 7.  The exact
    cause has not been determined and does not look to affect all OS
    versions. The problem does not occur when using a version of
    dsmicfgx that is supplied with Java 8.  This is already included
    with dsmicfgx in IBM Spectrum Protect version 8.x and this can
    be used to configure the version 7.x server. It is also
    projected to be included in IBM Spectrum Protect version 7.1.8.0
    
    
    IBM Spectrum Protect Versions Affected:   7.1.x on Solaris
    
    
    Initial Impact:
    Low
    
    Additional Keywords:
    
    TSM, IBM Spectrum Protect
    

Local fix

  • Manually configure the instance or use a higher version of
    dsmicfgx.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Tivoli Storage Manager server users using the dsmicfgx       *
    * command.                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be                                              *
    * fixed in level 7.1.8. Note that this is subject to change at *
    * the discretion of                                            *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    
    Affected platforms:  Solaris.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT21227

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71S

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-06-28

  • Closed date

    2017-07-25

  • Last modified date

    2017-07-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71S PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT21227

Modified date: 25 July 2017