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IT21040: DATAPOWER RESTARTS IN POP FRONT SIDE HANDLER UNDER SOME CONDITIONS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When the POP server returns an unexpected response the front
    side handler might restart DataPower.
    

Local fix

Problem summary

  • Affected are all customers using the POP Poller Frontside
    Handler.
    With unstable networks or POP servers
    DataPower might stop polling with the particular
    handler until DataPower is restarted. High CPU
    might also be observed as the symptom of the failure. On such
    occasions any configuration change on DataPower will trigger
    a slightly delayed firmware restart.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT21040

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-06-22

  • Closed date

    2017-07-24

  • Last modified date

    2017-10-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R710 PSN

       UP

  • R720 PSN

       UP

  • R750 PSN

       UP

  • R751 PSN

       UP

  • R752 PSN

       UP

  • R760 PSN

       UP



Document information

More support for: IBM DataPower Gateways
General

Software version: 750

Reference #: IT21040

Modified date: 13 October 2017