IBM Support

IT21003: AFTER A NETWORK FAILURE WITH TWO OR MORE MQ CONNECTIONS, REMOTE MQ QUEUE MANAGER REQUIRES REACTIVATION

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The mq-qm state machine may stop if there are more than 2
    events transiting the same mq-qm object to down at the same
    time.
    For example, there are more than 2 connections established for
    the mq-qm. When the network suddenly goes down, both of the
    connections break and then transit the mq-qm to down at the
    same time. In this case, the mq-qm state machine may stop. It
    will need manual restart the mq-qm object to reactivate.
    Only these or later firmware version are affected:  7.0.0.17,
    7.1.0.14, 7.2.0.11, 7.5.0.5, 7.5.1.4, 7.5.2.2
    

Local fix

  • Manually restart the mq-qm object to reactivate it.
    

Problem summary

  • The state of mq-qm might not change when there are more than
    two external events fired in a short time.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT21003

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-06-13

  • Closed date

    2017-07-27

  • Last modified date

    2017-08-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R710 PSY

       UP

  • R720 PSY

       UP

  • R750 PSY

       UP

  • R751 PSY

       UP

  • R752 PSY

       UP

  • R760 PSY

       UP



Document information

More support for: IBM DataPower Gateways
General

Software version: 750

Reference #: IT21003

Modified date: 11 August 2017