A fix is available
APAR status
Closed as program error.
Error description
The PVU Estimate functionality shows wrong Proc_Model value for all Intel CPUs with a version number, due to the client not parsing the correct information. For example, consider a E5-2690v4 processor model. A client "service" trace will show processor model as E5-2690: 04/27/2017 09:05:27.516 [637116] [870078272] : citshared.cpp ( 618): Parsing line: <Brandname>Intel(R) Xeon(R) CPU E5-2690 v4 @ 2.60GHz</Brandname> 04/27/2017 09:05:27.517 [637116] [870078272] : citshared.cpp ( 511): Processor Vendor: Intel 04/27/2017 09:05:27.517 [637116] [870078272] : citshared.cpp ( 512): Processor Brand : Xeon 04/27/2017 09:05:27.517 [637116] [870078272] : citshared.cpp ( 513): Processor Model : E5-2690 04/27/2017 09:05:27.517 [637116] [870078272] : citshared.cpp ( 514): Processor Type : 8 Processor Vendor: Intel Processor Brand: Xeon Processor Type: 8 Processor Model: E5-2690 Processor Count: 2 On server due to this, PROC_MODEL is incorrectly reported without version number: select * from pvuestimate_details PRODUCT: PRODEE LICENSE_NAME: MGSYSLAN NODE_NAME: 'NODE_NAME' LAST_USED: 2017-05-29 09:26:12.000000 TRYBUY: FALSE PROC_VENDOR: Intel PROC_BRAND: Xeon PROC_TYPE: 8 PROC_MODEL: E5-2690 PROC_COUNT: 2 whereas it should report: PROC_MODEL: E5-2690v4 Tivoli Storage Manager and IBM Spectrum Protect versions affected: Client 6.4.x, 7.1.x and 8.1.x for all supported platforms Initial Impact: Medium Additional Keywords: TSM IBM Spectrum Protect PVU cpu
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Spectrum Protect backup-archive client versions 7.1.0-7.1.6 * * and 8.1.0 on Windows, Linux and Solaris platforms. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is projected * * to be fixed in level 8.1.4. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
After the fix modern Intel server CPUs are reported correctly in PVU estimate output.
Temporary fix
Comments
APAR Information
APAR number
IT20999
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
81L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-06-13
Closed date
2017-07-20
Last modified date
2017-07-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
dsmc
Fix information
Fixed component name
TSM CLIENT
Fixed component ID
5698ISMCL
Applicable component levels
R81L PSY
UP
R81W PSY
UP
R81S PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
07 January 2022