IT20919: ANR4137E OCCURS WHEN TRYING TO CREATE CLOUD CONTAINER IN AMAZON S3 BUCKET:

8.1.2.000-IBM-SPSRV-AIX
8.1.2.000-IBM-SPSRV-Linuxppc64le
8.1.2.000-IBM-SPCMS-Linuxx86_64
8.1.2.000-IBM-SPCMS-WindowsI32
8.1.2.000-IBM-SPSRV-Linuxs390x
8.1.2.000-IBM-SPCMS-WindowsX64
8.1.2.000-IBM-SPSRV-Linuxx86_64
8.1.2.000-IBM-SPSRV-WindowsX64
8.1.2.000-IBM-SPOC-AIX
8.1.2.000-IBM-SPOC-LinuxPPC64le
8.1.2.000-IBM-SPOC-Linuxs390x
8.1.2.000-IBM-SPOC-Linuxx86_64
8.1.2.000-IBM-SPOC-WindowsX64
8.1.1.400-IBM-SPSRV-AIX
8.1.1.400-IBM-SPSRV-Linuxppc64le
8.1.1.400-IBM-SPSRV-Linuxs390x
8.1.1.400-IBM-SPSRV-Linuxx86_64
8.1.1.400-IBM-SPSRV-WindowsX64
IBM Spectrum Protect Server V8.1 Fix Pack 2 (V8.1.2) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads
IBM Spectrum Protect Server V8.1.1.X interim fix downloads

APAR status

• Closed as program error.

Error description

• Error Description:
  
  IBM Spectrum Protect server gets ANR4137E occurs when trying to
  create cloud container in AMAZON S3b bucket. This is the full
  error message:
  
  ANR4137E Container creation failed because the current
  credentials do not have permission for create
  container operations on the bucket or vault
  
  There is an issue with how the code checks permissions of the
  AMAZON  S3 bucket. If the permission to create the bucket is not
  to create the bucket is not found, instead of attempting to use
  a known bucket ( identified in the bucketname field ) the code
  interprets the permission issue as bucket not found and the
  create container process fails.
  
  Only AMAZON S3 is affected. Cleversafe/IBM COS is not affected.
  
  IBM Spectrum Protect   Versions Affected:     All supported
  
  All Supported Platforms
  
  Versions  7.1.6, 7.1.7, 8.1.0 and 8.1.1
  
  Customer/L2 Diagnostics (If Applicable)   N/A
  
  Initial Impact: Low|Medium|High  MEDIUM
  
  Additional Keywords: AMAZON  AWS S3 CREATE CONTAINER
  

Local fix

• Local Fix: Until fix is available, Allow  create bucket
  permissions in AWS S3 until fix is available
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Tivoli Storage Manager and IBM Spectrum Protect      *
  * server users of preprovisioned buckets on Amazon S3.         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 7.1.8 and 8.1.2. Note that   *
  * this is subject to change at the discretion of IBM.          *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Solaris, Linux,
  and Windows.
  Platforms fixed:  AIX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels