IBM Support

IT20628: PURGE OF DATAPOWER B2B NFS DOCUMENT STORAGE LOCATION MIGHT TIMEOUT / FAIL IF THE MOUNT NAME CONTAINS A "." (DOT)

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APAR status

  • Closed as program error.

Error description

  • Having configured a NFS Static Mount with a "." (dot) in the
    object name (e.g. "my.mount") used for DataPower B2B Gateway
    Document Storage Location, the user observed super slow /
    timing out / failing purge of the documents / transactions.
    While the transactions in the meta data storage got cleaned
    after few minutes, the payload files got left behind on the NFS
    mount.
    

Local fix

  • If configuring B2B Gateway Document Storage Location to use a
    NFS Static Mount, make sure that mount object's name does not
    contain a "." (dot).
    

Problem summary

  • DataPower B2B user who enables archive or purge messages in the
    B2B Gateway might see slowness of archive/purge operation if
    Document Storage Location is an NFS mount. The symptom is
    observed if dot (.) is used in the name of the NFS mount.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT20628

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-05-17

  • Closed date

    2017-07-27

  • Last modified date

    2017-08-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R710 PSY

       UP

  • R720 PSY

       UP

  • R750 PSY

       UP

  • R751 PSY

       UP

  • R752 PSY

       UP

  • R760 PSY

       UP



Document information

More support for: IBM DataPower Gateways
General

Software version: 7.1

Reference #: IT20628

Modified date: 11 August 2017