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IT20466: SERVER CAN CRASH IN 'IPRA.$WRITEDATA' DURING 'PROTECT STGPOOL TYPE=LOCAL'

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The server can crash during 'protect stgpool' when using option
    'type=local'.
    
    The activity log doesn't report any errors.
    There are no errors reported at time in dsmffdc.log.
    
    
    
    dbx on AIX shows a stack similar to:
    
     IPRA.$WriteData(??, ??, ??, ??) at 0x100861dac
     asWriteSdData(??, ??, ??) at 0x100861754
     SdWriteTapeStream(??, ??, ??) at 0x100c44134
     IPRA.$LocalProtectChunkBatch(??) at 0x100c79058
     LocalProtectBatch(??, ??) at 0x100c74b68
     SdReplicateBatch(??, ??) at 0x100c6bdf0
     PcConsumerThread(??) at 0x1005d3e3c
     StartThread(0x0) at 0x10000e090
    
    
    
    
    
    IBM Spectrum Protect versions affected:
    Server 7.1.7.x and higher, and 8.1.x and higher on all supported
    platforms
    
    
    
    Initial Impact: Medium
    
    Additional Keywords:  TSM IBM Spectrum Protect protect stgpool
    space abend crash dump core
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Tivoli Storage Manager server users using container  *
    * copypools.                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This problem was fixed.                                      *
    * Affected platforms for reported release:  AIX, Linux, and    *
    * Windows.                                                     *
    * Platforms fixed:  AIX, Linux, Solaris, and Windows.          *
    ****************************************************************
    

Problem conclusion

  • Apply fixing level when available. This problem is currently
    projected to be fixed in levels 7.1.9 and 8.1.3. Note that this
    is subject to change at the discretion of IBM.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT20466

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-05-05

  • Closed date

    2017-08-31

  • Last modified date

    2017-08-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 81A

Reference #: IT20466

Modified date: 31 August 2017