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IT20405: FTP POLLER AND XML FILE CAPTURE STABILITY ISSUES

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Restart on cleanup in FTP poller
    

Local fix

  • Disable XML file capture debug feature or use ftp in passive
    mode
    

Problem summary

  • Affected are all customers using the FTP Poller Front Side
    Handler configured to allow "active" (PORT/EPRT) FTP connection
    mode.
    
    When an FTP connection between DataPower and the target
    FTP server is indeed negotiated as active, turning on the "XML
    File Capture" troubleshooting feature (also know as file-trace)
    will result in a subsequent restart of the firmware.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT20405

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    752

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-04-28

  • Closed date

    2017-07-25

  • Last modified date

    2017-08-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R710 PSN

       UP

  • R720 PSN

       UP

  • R750 PSN

       UP

  • R751 PSN

       UP

  • R752 PSN

       UP

  • R760 PSN

       UP



Document information

More support for: IBM DataPower Gateways
General

Software version: 752

Reference #: IT20405

Modified date: 11 August 2017