IBM Support

IT20387: FREQUENT DOCUMENT CACHE FLUSHING VIA WEBGUI OR SOMA CAN CAUSE A RESTART UNDER HEAVY LOAD.

A fix is available

Fix packs for DataPower Gateway version 7.5.2

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APAR status

  • Closed as program error.

Error description

  • When flushing an XML Manager document cache using webGUI or
SOMA while the device is under heavy load, the device may hang
or restart.

Local fix

  • Use the CLI as necessary.

Problem summary

  • Affected are DataPower configuration using document cache.

Flushing the document cache can cause the applince to hang and
restart via watchdog in rare cases.

Problem conclusion

  • The fix is available in 7.5.2.4.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT20387
    • 

  • Reported component name
    DATAPOWER
    • 

  • Reported component ID
    DP1234567
    • 

  • Reported release
    752
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-04-27
    • 

  • Closed date
    2017-05-25
    • 

  • Last modified date
    2017-05-25
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    DATAPOWER
    • 

  • Fixed component ID
    DP1234567
    • 



Applicable component levels


    

  • R752  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateway"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"752","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 February 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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