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IT20185: ANR3738I DELETE STGPOOL FAILS ON EMPTY CLOUD STGPOOL

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Problem Description: The DELETE STGPOOL command might fail when
    deleting an empty cloud storage pool with the
    following messages:
    
    ANR3738I DELETE STGPOOL: Storage pool [AFFECTED_POOL_NAME] still
    has one or more containers.
    ANS8001I Return code 13.
    
    Customer/L2 Diagnostics: You are exposed to this APAR if you see
    the ANR3738I and ANS8001I messages and the following count query
    returns zero rows:
    
    db2 "select poolid from ss_pools where poolname =
    <AFFECTED_POOL_NAME>"
    db2 "select count(*) from sd_containers where poolid =
    <POOLID_FROM_ABOVE>"
    
    IBM Spectrum Protect Versions Affected: Version 7.1 fixing
    levels V7.1.5 and later, and all fixing levels of V8.1 servers
    on all supported platforms.
    
    Initial Impact: Low
    
    Additional Keywords: TSM Tivoli Storage Manager
    

Local fix

  • Restart the server and re-issue DELETE STGPOOL.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users using the cloud.       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.8 and 8.1.2. Note that    *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: AIX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT20185

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-04-12

  • Closed date

    2017-04-17

  • Last modified date

    2017-04-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71L PSY

       UP

  • R71W PSY

       UP

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 81A

Reference #: IT20185

Modified date: 17 April 2017