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IT20112: SERVER CAN REPORT "ANR9999D_3537974742 ASRELEASESPACE WARNING: SEGMENT STILL OPEN FOR ALLOCATION" FOR SIMULTANEOUS WRITE

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Customer/L2 Diagnostics:
    
    Following messages can be logged in the server activity log:
    
    ANR9999D_3537974742 AsReleaseSpace(asalloc.c:2994) Thread<262>:
    Warning: segment still open for allocation.
    ANR9999D Thread<262>  0x00000000ffabeb
    /opt/tivoli/tsm/server/bin/dsmserv(AsReleaseSpace+0x8b)
    ANR9999D Thread<262>  0x00000000feb594
    /opt/tivoli/tsm/server/bin/dsmserv(SsDoReleaseSpace+0x1a-4)
    ANR9999D Thread<262>  0x00000000fef8d2
    /opt/tivoli/tsm/server/bin/dsmserv(ssSWStore+0x1492)
    ANR9999D Thread<262>  0x000000007af6d7
    /opt/tivoli/tsm/server/bin/dsmserv(StoreBitfile+0x257)
    ANR9999D Thread<262>  0x000000007b1451
    /opt/tivoli/tsm/server/bin/dsmserv(BfSwCreate+0x841)
    
    ANR9999D_3221363943 SsSaveStoreOpInfo(ssswtr.c:3267)
    Thread<262>: Segment list count is zero; index 0.
    ANR9999D Thread<262>  0x00000000feb114
    /opt/tivoli/tsm/server/bin/dsmserv(SsSaveStoreOpInfo+0x1-34)
    ANR9999D Thread<262>  0x00000000fef945
    /opt/tivoli/tsm/server/bin/dsmserv(ssSWStore+0x1505)
    ANR9999D Thread<262>  0x000000007af6d7
    /opt/tivoli/tsm/server/bin/dsmserv(StoreBitfile+0x257)
    ANR9999D Thread<262>  0x000000007b1451
    /opt/tivoli/tsm/server/bin/dsmserv(BfSwCreate+0x841)
    
    ANR9999D_1605328541 BfApplyStoreResults(bfswcrt.c:1626)
    Thread<262>: Error 3201 encountered while applying SW results.
    ANR9999D Thread<262>  0x000000007af350
    /opt/tivoli/tsm/server/bin/dsmserv(BfApplyStoreResults+0-x150)
    ANR9999D Thread<262>  0x000000007afcf1
    /opt/tivoli/tsm/server/bin/dsmserv(StoreBitfile+0x871)
    ANR9999D Thread<262>  0x000000007b1451
    /opt/tivoli/tsm/server/bin/dsmserv(BfSwCreate+0x841)
    
    This can happen when server simultaneous write to multiple
    storage pools. There's time window that the return code
    is incorrectly assigned, and therefore leads to write operation
    failed for one or more storage pools.
    
    
    IBM Spectrum Protect Versions Affected: 7.1 and 8.1
    
    Initial Impact: Medium
    
    Additional Keywords: BfSwCreate Simultaneous Write
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager and IBM Spectrum Protect server   *
    * users using simultaneous write.                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.8 and 8.1.2. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: AIX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT20112

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-04-06

  • Closed date

    2017-04-24

  • Last modified date

    2017-04-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT20112

Modified date: 24 April 2017