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IT20029: BA CLIENT ON MACINTOSH SUPPORTS ONLY ENGLISH LOCALE

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APAR status

  • Closed as program error.

Error description

  • The BA client on Macintosh supports only English locale.
    When the locale is set to any other language, an error is
    returned like this one:
    "ANS0102W Unable to open the message repository
    /Library/Application
    Support/tivoli/tsm/client/ba/bin/KO_KR/dsmclientV3.cat. The
    American English repository will be used instead."
    
    Versions affected:
    Spectrum Protect BA client 8.1.0 and 7.1.6.5
    
    Platforms affected:
    Macintosh
    

Local fix

  • Upgrade will leave the older message files, so an older version
    can be installed and the client updated to 7.1.6.5 or 8.1.0.
    Note that for 8.1.0 some messages will be missing and be
    displayed in English.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Backup-archive client versions 7.1.6.5 and 8.1.0 running on  *
    * Macintosh platform                                           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the Backup-Archive    *
    * Client version 7.1.8, 8.1.0.2 and 8.1.2 on Macintosh         *
    * platform                                                     *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • The NLS language files are now included in the installation.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT20029

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    81M

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-04-04

  • Closed date

    2017-05-15

  • Last modified date

    2017-09-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R81M PSY

       UP

  • R71M PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 81M

Reference #: IT20029

Modified date: 06 September 2017