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IT19899: SERVER INSTALLATION ENDS WITH WARNING CRIMA1079W WHEN IBM SPECTRUM PROTECT DEVICE DRIVER IS SELECTED ON AIX

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APAR status

  • Closed as program error.

Error description

  • When installing or upgrading IBM Spectrum Protect device driver
    to version 7.1.3 or greater on AIX platform, the installation
    may end with the following message.
    ---
    There were problems during the installation.
    WARNING: Multiple warnings occurred.
    ...(omitted)...
    =====> IBM Installation Manager> View Logs> Log Entries
    View the current session log. Enter the number to see the
    details of each entry.
          Date                        Severity         Message ID
       Description
       6. YYYY-MM-DDThh:mm:ss+09:00 : Warning        : CRIMA1079W
     : Problem with executing "/bin/sh" operation (status=117).
      See agent output log for more information:
    /var/ibm/InstallationManager/logs/native/YYYYMMDD_hhmm.log
    ---
    /var/ibm/InstallationManager/logs/native/YYYYMMDD_hhmm.log
    contains the following errors:
    >>>
    chmod: usr/lib/nls/msg/en_US/adsm_lb.cat: No such file or
    directory
    chmod: usr/lib/nls/msg/en_US/adsm_mt.cat: No such file or
    directory
    chmod: usr/lib/nls/msg/en_US/adsm_op.cat: No such file or
    directory
    chmod: usr/lib/nls/msg/en_US/adsmdev.cat: No such file or
    directory
    chmod: usr/lib/nls/msg/EN_US/adsm_lb.cat: No such file or
    directory
    chmod: usr/lib/nls/msg/EN_US/adsm_mt.cat: No such file or
    directory
    chmod: usr/lib/nls/msg/EN_US/adsm_op.cat: No such file or
    directory
    chmod: usr/lib/nls/msg/EN_US/adsmdev.cat: No such file or
    directory
    chmod: usr/lpp/tivoli.tsm.devices/liblpp.a: No such file or
    directory
    chmod: usr/lpp/tivoli.tsm.devices/inst_root/liblpp.a: No such
    file or directory
    chmod: usr/lpp/tivoli.tsm.devices.msg.en_US/liblpp.a: No such
    file or directory
    0518-402 odmadd: Cannot open class: Config_Rules, stanza line:
    9 devices/Config_Rules.odmadd
     Check path name and permissions.
    <<<
    The server installation is completed while above errors are
    recorded, but it can be potentially run into APAR IT04258 due
    to this failure.
    IBM Spectrum Protect Versions Affected:
    IBM Spectrum Protect Server 7.1.3 or higher levels for AIX
    platform
    Initial Impact:
    Low
    

Local fix

  • Execute the workaround that is described in "Local Fix" of APAR
    IT04258.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect/IBM Tivoli Storage Manager server   *
    * users.                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.8 and 8.1.2. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX.
    Platforms fixed:  AIX.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT19899

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-27

  • Closed date

    2017-06-12

  • Last modified date

    2017-06-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R81A PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT19899

Modified date: 12 June 2017