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IT19644: DATA PROTECTION FOR SQL LOG BACKUPS FAIL WITH A POWERSHELL CRASH ON VIRTUAL MACHINES

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You can track all active APARs for this component.

APAR status

  • Closed as Vendor Solution.

Error description

  • There are no client or server errors but the log backup fails,
    the next backup will complete. The only
    indication in the logs of the failure is in the eventlogs, a
    powershell crash that references icclib085.dll
    .
    This is a failure in the gskit possibly related to time stamp
    virtulization
    .
    The powershell crash may look like
    .
    5670572 Mar 08 04:31 Error  Application Error
    .
    1000 Faulting application name:
    powershell.exe, version:
    6.3.9600.16384, time stamp:
    0x5215ef23
    Faulting module name:
    icclib085.dll, version: 8.5.3.0,
    time stamp: 0x55f935a3
    Exception code: 0xc0000005
    Fault offset: 0x000000000000fb35
    Faulting process id: 0x369c
    Faulting application start time:
    0x01d1791d1657f772
    Faulting application path: C:\Wind
    ows\System32\WindowsPowerShell\v1.
    0\powershell.exe
    Faulting module path: C:\Program
    Files\Common Files\Tivoli\TSM\api6
    4\gsk8\lib64\N\icc\icclib\icclib08
    5.dll
    Report Id: 95643d23-e510-11e5-80e1
    -005056b266bb
    Faulting package full name:
    Faulting package-relative
    application ID:
    

Local fix

  • there is no local fix
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • To resolve the issue, GSKit was updated to Version 8.0.50.78.
    

APAR Information

  • APAR number

    IT19644

  • Reported component name

    TDP FOR SQL WIN

  • Reported component ID

    5698DPSAP

  • Reported release

    71W

  • Status

    CLOSED ISV

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-16

  • Closed date

    2017-05-24

  • Last modified date

    2017-05-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels



Document information

More support for: Tivoli Storage Manager

Software version: 71W

Reference #: IT19644

Modified date: 24 May 2017