IBM Support

IT19599: BACKUP OR ARCHIVE MAY FAIL IF ONE OF ITS DESTINATION STORAGE POOLS HAS SIMULTANEOUS WRITE ENABLED

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APAR status

  • Closed as program error.

Error description

  • When a backup or archive  session stores data in more than one
    storage pools,  if one of the storage pools has  simultaneous
    write enabled while the other(s) doesn't have the  simultaneous
    write,   This backup session can fail with the following  error
    :
    
      ANR9999D_XXXXXXXX BfSwCreate(bfswcrt.c:YY) Thread<ZZZZ>:
    Unexpected result - Cannot find primary storage pool POOL1 in
    cache list.
      ANR9999D Thread<ZZZZ> issued message 9999 from:
      ANR9999D Thread<ZZZZ>  0x000000010001fd94 StdPutText
      ANR9999D Thread<ZZZZ>  0x00000001000209f8 OutDiagToCons
      ANR9999D Thread<ZZZZ>  0x000000010000a6f4 outDiagfExt
      ANR9999D Thread<ZZZZ>  0x0000000100b914a4 BfSwCreate
      ANR9999D Thread<ZZZZ>  0x0000000100947758 bfCreate
      ANR9999D Thread<ZZZZ>  0x00000001006b846c CreateBitfile
      ANR9999D Thread<ZZZZ>  0x00000001006965ec
    SmDoBackInsNormEnhanced
      ANR9999D Thread<ZZZZ>  0x000000010068aadc SmNodeSession
      ANR9999D Thread<ZZZZ>  0x000000010057f264  HandleNodeSession
     ANR9999D Thread<ZZZZ>  0x000000010056ec2c   smExecuteSession
     ANR9999D Thread<ZZZZ>  0x0000000100545934   psSessionThread
     ANR9999D Thread<ZZZZ>  0x000000010000da94 StartThread
     ANR0530W Transaction failed for session 326404 for node   NODE1
    (TDPVMWare) - internal server error detected.
    
    
    L2/Customer diagnostics:
    
    This problem can happen when both the  following conditions are
    true:
    1: one client session stores data in more than one storage pool
    2: one of the of the destination storage pools has simultaneous
    write enabled but the other storage pool(s) doesn't have
    simultaneous write enabled
    .
    
    Example can be a VM backup stores data in two storage pools:
    -VM control file in VMCTLPOOL via VMCTLMC option ,  VMCTLPOOL
    has simultaneous write enabled
    -Image data in POOL1  . POOL1 doesn't have simultaneous write
    enabled.
    In above configuration. The backup vm can fail with above error.
    .
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager Server version 7.1.6 and later
    |MDVREGR 7.1.6.0-TIV_5698ISMSV|
    

Local fix

  • Disable simultaneous write from the one pool where it is define:
    
    upd stgpool POOLNAME  COPYSTGpools=''  autocopy=none
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users.                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.8 and 8.1.2. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX, Solaris, Linux,
    and Windows.
    Platforms fixed:  AIX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT19599

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-13

  • Closed date

    2017-05-26

  • Last modified date

    2017-05-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R71Z PSY

       UP

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP

  • R81Z PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT19599

Modified date: 26 May 2017