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IT19073: "PROTECT STGPOOL" WILL NOT PROCESS DELETED CHUNKS IF THE PROCESSENDS IN A FAILURE CONDITION.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The "PROTECT STGPOOL"  will not process deleted data extents if
    the process ends in a failure condition.
    The deletion of unused data extents from the target system is a
    crucial phase of the protection process as it keeps the two
    servers in sync from a storage perspective.
    The deletion phase is supposed to happen in the first within the
    protect stgpool process such that the data extent catalog will
    be reconciled regardless of the protection status of new, and
    unprotected, data extents.
    
    If this APAR condition is being encountered, this can lead to a
    bloated storage condition on the target which can result in
    failures due to lack of free storage pool space. This error
    would appear as follows:
    
    ANR0200E PROTECT STGPOOL process 23 failed due to
    insufficient space in destination storage pool
    
    
    
    IBM Spectrum Protect versions affected:
    Server 7.1.3 and higher on all supported platforms
    
    
    
    Initial Impact:
    medium
    
    
    
    Additional Keywords:
    TSM "PROTECT STGPOOL" ANR0200E "insufficient space" failed
    previous process "PURGEDATA=DELETED"
    

Local fix

  • Run the "PROTECT STGPOOL XXXXXX PURGEDATA=DELETED" command
    anytime a PROTECT STGPOOL process fails to complete or until the
    fix for this APAR is applied (or protect is successful).
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager and IBM Spectrum Protect server   *
    * users of directory-container storage pools and Protect       *
    * Stgpool.                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is projected *
    * to be fixed in levels 7.1.7.100, 7.1.8, and 8.1.1. Note that *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    
    Affected Platforms: AIX, Solaris, Linux, and Windows.
    Platforms fixed: AIX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT19073

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-02

  • Closed date

    2017-02-20

  • Last modified date

    2017-02-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71A PSY

       UP

  • R71W PSY

       UP

  • R81L PSY

       UP

  • R81A PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT19073

Modified date: 20 February 2017