Direct links to fixes
7.1.7.200-TIV-TSMSRV-Linuxs390x
7.1.7.200-TIV-TSMSRV-Linuxppc64
7.1.7.200-TIV-TSMSRV-WIN
7.1.7.200-TIV-TSMSRV-SolarisSPARC
7.1.7.200-TIV-TSMSRV-Linuxx86_64
7.1.7.200-TIV-TSMSRV-HP-UX
7.1.7.200-TIV-TSMSRV-AIX
8.1.1.100-IBM-SPOC-WindowsX64
8.1.1.100-IBM-SPOC-Linuxx86_64
8.1.1.100-IBM-SPOC-Linuxs390x
8.1.1.100-IBM-SPOC-AIX
8.1.1.000-IBM-SPSRV-WindowsX64
8.1.1.000-IBM-SPSRV-Linuxs390x
8.1.1.000-IBM-SPSRV-AIX
8.1.1.000-IBM-SPSRV-Linuxx86_64
IBM Spectrum Protect Server V8.1 Fix Pack 1 (V8.1.1) Downloads
IBM Spectrum Protect Server V7.1.7.X interim fix downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads
APAR status
Closed as program error.
Error description
Under very rare circumstances users of container pools may encounter a crash of the server during ingest operations (client backup/archive or target server Replicate Node or Protect Stgpool). The call stacks for the failing threads in core dumps generated by the crash will show processing through SdAsyncWrite. The following two examples have been seen for this issue. Other variations are possible. global_lock_ppc_mp() at 0x9000000004f4fb4 pthread_cond_broadcast(??) at 0x9000000004ed160 pkBroadcastCondition(??) at 0x100008e1c DequeueVarQueue(??, ??, ??, ??, ??) at 0x1003411b8 SdAsyncWrite(??) at 0x100a3996c AsyncWriteThread(??, ??) at 0x100a4116c PcConsumerThread(??) at 0x10082349c StartThread(0x0) at 0x10000d670 pkAcquireMutexTracked(0x1b23, 0x1b23, 0xbc5) at 0x100007870 IsTxnFlushRequired(??) at 0x1009fdf74 SdAsyncWrite(??) at 0x1009fcc90 AsyncWriteThread(??, ??) at 0x1009c64ac PcConsumerThread(??) at 0x10093dde4 StartThread(0x0) at 0x10000da90 While not occurring in all cases the following messages may be seen in the server actlog and db2diag.log prior to the time of the crash for some of the timing windows exposed to this issue: [Activity Log] ANR0171I tbcli.c(2158): Error detected on 222:6, database in evaluation mode. ANR0102E tbcli.c(2187): Error 4522 inserting row in table "SD.Recon.Order". ANR0102E sdcreate.c(3512): Error 4522 inserting row in table "SD.Recon.Order". ANR0171I tbrsql.c(1446): Error detected on 221:8, database in evaluation mode. ANR0106E sddedup.c(2565): Unexpected error 4522 fetching row in table "SD.Chunk.Locations". ANR0106E sddedup.c(2565): Unexpected error 9991 fetching row in table "SD.Chunk.Locations". ANR0171I sdrefcount.c(320): Error detected on 81:16, database in evaluation mode. [db2diag.log] 2016-09-16-07.11.31.990430-300 E8566035A737 LEVEL: Error PID : 4129188 TID : 4710 PROC : db2sysc INSTANCE: tsminst1 NODE : 000 DB : TSMDB1 HOSTNAME: ubtsms01 EDUID : 4710 EDUNAME: db2loggr (TSMDB1) 0 FUNCTION: DB2 UDB, data protection services, sqlpScanTranTableForLowTran, probe:550 MESSAGE : ADM1541W Application "dsmserv" with application handle "0-24095" and application id "*LOCAL.tsminst1.160916105945" executing under authentication id "TSMINST1" has been forced off of the database for violating database configuration parameter NUM_LOG_SPAN (current value "231"). The unit of work will be rolled back Spectrum Protect Versions Affected: Spectrum Protect Server 7.1.3+ Customer/L2 Diagnostics (If Applicable) N/A Initial Impact: Low|Medium|High Low
Local fix
If the NUM_LOG_SPAN message is seen then increasing the active log size to avoid this failure will keep this trigger for the failure from occurring. Although others still exist.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager and IBM Spectrum Protect server * * users of container storage pools. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 7.1.7.200, 7.1.8, and 8.1.1. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, Solaris, Linux, and Windows. Platforms fixed: AIX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT19064
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-02-01
Closed date
2017-02-07
Last modified date
2017-02-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
07 February 2017