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IT19011: ANR9999D_2434090812 MIGHT BE REPORTED FOR "CONVERT STGPOOL" IBM SPECTRUM PROTECT SERVER COMMAND

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • IBM Spectrum Protect  Convert storage pool can fail with
    ANR9999D_2434090812. In thserver  activity log you may see the
    following error:
    
    
    ANR9999D_2434090812 SdCatalogObject(sdcreate.c:3820) Thread<64>:
    Encounteredan offset 71363749679 whileinvalid dedup chunk with
    ID of 0 for object 338335569 with inserting SDRO rows.~
    
    This is an unusual and rare condition that can occur depending
    on the  data layout. There are a few conditions that must exist
    in order to have this problem:
    
    1) You must see the ANR9999D_2434090812.
    2) the affected data must have been previously deduplicated.
    
    Server trace using SD trace class may show the following:
    
    [sdcreate.c][2964][SdWriteDedupData]:Exit: rc=0, totObjChunks
    489827, bufLeft 190080
    .
    Notice "bufLeft" in the above line. If "bufLeft" is greater than
    0, you may be running into this problem, BufLeft should always
    be  set to 0.
    
    
    
    Tivoli Storage Manager Versions Affected:   81W
    
    
    Customer/L2 Diagnostics (If Applicable)
    
    Initial Impact:  Medium
    
    Additional Keywords: bufleft invalid dedup chunk
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Tivoli Storage Manager and Spectrum Protect server   *
    * users.                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.7.200, 7.1.8, and 8.1.1. *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    
    Affected platforms for reported release:  AIX, Solaris, Linux,
    and
    Windows.
    
    Platforms fixed:   AIX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT19011

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-09

  • Closed date

    2017-02-21

  • Last modified date

    2017-02-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 81W

Reference #: IT19011

Modified date: 21 February 2017