Direct links to fixes
7.1.7.200-TIV-TSMSRV-Linuxs390x
7.1.7.200-TIV-TSMSRV-Linuxppc64
7.1.7.200-TIV-TSMSRV-WIN
7.1.7.200-TIV-TSMSRV-SolarisSPARC
7.1.7.200-TIV-TSMSRV-Linuxx86_64
7.1.7.200-TIV-TSMSRV-HP-UX
7.1.7.200-TIV-TSMSRV-AIX
8.1.1.100-IBM-SPOC-WindowsX64
8.1.1.100-IBM-SPOC-Linuxx86_64
8.1.1.100-IBM-SPOC-Linuxs390x
8.1.1.100-IBM-SPOC-AIX
8.1.1.000-IBM-SPSRV-WindowsX64
8.1.1.000-IBM-SPSRV-Linuxs390x
8.1.1.000-IBM-SPSRV-AIX
8.1.1.000-IBM-SPSRV-Linuxx86_64
IBM Spectrum Protect Server V8.1 Fix Pack 1 (V8.1.1) Downloads
IBM Spectrum Protect Server V7.1.7.X interim fix downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads
APAR status
Closed as program error.
Error description
Server can crash with "Internal error OUT23 detected" when the "alert monitor" encountered an unexpected value from the output stream and cannot continue. The server console will report before the crash: ANR7824S Server operation terminated. ANR7823S Internal error OUT023 detected. ANR9999D 0x0000000111a2a8 pkAbort ANR9999D 0x00000001078ada outCloseStream ANR9999D 0x00000000a5d5df AlertMonitorThread ANR9999D 0x0000000111aed2 StartThread ANR9999D 0x007f243f27edc5 *UNKNOWN* ANR9999D 0x007f243b428ced *UNKNOWN* dsmserv.err can also report same messages as the server console. Actvity log before the crash will report similar to: ANR9999D_1285327590 pkLogicAbort(pkthread.c:746) Thread<1701954>: Run-time assertion failed: "False", Thread 1701954 (tid 139782315157248), File outinit.c, Line 1697, reason: OUT023. Additionally, getcoreinfo.txt on Linux will report a stack similar to: #0 0x00007f243b3675f7 in raise () from /lib64/libc.so.6 #1 0x00007f243b368ce8 in abort () from /lib64/libc.so.6 #2 0x000000000112b265 in PsAbortServer (argP=<optimized out>) at psthread.c:539 #3 0x000000000111a2b7 in pkAbort (abortMsgP=0x156e31e "OUT023") at pkthread.c:713 #4 0x0000000001078ada in outCloseStream (stream=<optimized out>) at outinit.c:1697 #5 0x0000000000a5d5df in AlertMonitorThread (notused=<optimized out>) at monalert.c:5865 #6 0x000000000111aed2 in StartThread (startInfoP=0x0) at pkthread.c:3788 #7 0x00007f243f27edc5 in start_thread () from /lib64/libpthread.so.0 #8 0x00007f243b428ced in clone () from /lib64/libc.so.6 IBM Spectrum Protect versions affected: Server 6.3.x, 7.1.x and 8.1.x on all supported platforms Initial Impact: Medium Additional Keywords: TSM IBM Spectrum Protect crash abend abort OC
Local fix
Turn off alert monitor with: "SET ALERTMONITOR OFF"
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager and IBM Spectrum Protect server * * users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 7.1.7.200, 7.1.8.000, and * * 8.1.1.000. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: AIX, HP-UX, Solaris, Linux, and Windows. Platforms fixed: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT18987
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-01-26
Closed date
2017-02-06
Last modified date
2017-02-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
Document Information
Modified date:
14 February 2021