IBM Support

IT18799: NODES ON THE OPERATING SYSTEM WINDOWS 10 WILL BE REPORTED TO THESPECTRUM PROTECT SERVER AS THE ROLE SERVER INCORRECTLY.

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APAR status

  • Closed as program error.

Error description

  • During startup of the Spectrum Protect Client the operating
    system of the system the node resides on will be reported to the
    Spectrum Protect Server.  If the operating system is Windows 10,
    the role will be incorrectly reported as SERVER when the correct
    value is CLIENT.
    
    Evidence of this can be found by performing the query "select
    node_name,role,client_os_name from nodes where
    client_os_name='WIN:Windows 10'".  If one has been affected than
    the CLIENT_OS_NAME will be WIN:Windows 10 and ROLE will be
    SERVER.
    
    This may cause issues with PVU Licensing.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the following products:                             *
    * - Spectrum Protect Backup-Archive Client Version 7.1.3 and   *
    * above on Windows 10 x86 and x64                              *
    * - Spectrum Protect for Virtual Environments component Data   *
    * Protection for VMware 7.1.3 and above on Windows 10 x64      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the Backup-Archive    *
    * Client version 7.1.6.6, 8.1.0.2 and 8.1.2 on all Microsoft   *
    * Windows x86 and x64. Backup-Archive Client version 8.1.0.2   *
    * and 8.1.2 on all Microsoft Windows is x64 only. This is      *
    * subject to change at the discretion of IBM.                  *
    * Note 1: In release 7.1 is the Backup-Archive Client is a     *
    * prerequisite to using the Data Protection for VMware. In     *
    * Data Protection for VMware environments, the Backup-Archive  *
    * Client is also known as the data mover.                      *
    * Note 2: In release 8.1 is this issue is fixed in Data        *
    * Protection for VMware over APAR IT19069.                     *
    ****************************************************************
    

Problem conclusion

  • Nodes on Windows 10 are correctly reported to the Spectrum
    Protect Server as a role of client instead of server.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT18799

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-01-12

  • Closed date

    2017-02-10

  • Last modified date

    2017-02-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    IT19069

Modules/Macros

  • DSMC     DSMCSVC  DSMAGENT
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R71W PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71W

Reference #: IT18799

Modified date: 10 February 2017