IBM Support

IT18539: IBM SPECTRUM PROTECT SERVER CAN CRASH IN SDSIGNALWRITINGDONE.

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The IBM Spectrum Protect Server can crash with the
    following callstack:
    .
    #0  0x0000000000c9b16f in SdSignalWritingDone
    #1  0x0000000000ca8231 in AsyncCQSignalBufDone
    #2  SdAsyncWriteStatusPostToQueue
    #3  0x0000000000c71740 in SdAsyncWrite
    #4  0x0000000000ca9fff in AsyncWriteThread
    #5  0x0000000000fbbb85 in PcConsumerThread
    #6  0x000000000103a7c2 in StartThread
    #7  0x00007ffff76abdc5 in start_thread
    #8  0x00007ffff3876ced in clone
    .
    

Local fix

  • Apply fixing level when available.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.                           *
    * This problem is currently projected                          *
    * to be fixed in levels 7.1.7.100, 7.1.8, 8.1.1                *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT18539

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-12-21

  • Closed date

    2017-01-20

  • Last modified date

    2017-01-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT18539

Modified date: 20 January 2017