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IT18469: AFTER SERVER UPGRADE TO V7.1.7, STORAGE AGENT V6.2 OR V6.3 CRASHES DURING LAN-FREE RESTORE WITH ERROR TBCOL1166

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APAR status

  • Closed as program error.

Error description

  • After the server is upgraded to v7.1.7, LAN-FREE restore
    attempts using a v6.2.x  or v6.3.x storage agent can crash the
    storage agent with errors as shown below:
    
    ANR9999D_1285327590 pkLogicAbort(pkthread.c:713) Thread<22>:
    Run-time assertion failed: "inLen == 0", Thread 22 (tid
    1078278464), File
    tbcol.c, Line 1747, reason: TBCOL1166.
    ANR9999D Thread<22> issued message 9999 from:
    ANR9999D Thread<22>  0x00000000d11a73 OutDiagToCons
    ANR9999D Thread<22>  0x00000000d14875 outDiagfExt
    ANR9999D Thread<22>  0x00000000d9c4a0 pkLogicAbort
    ANR9999D Thread<22>  0x00000000a4ed64 tbNetDecodeCols
    ANR9999D Thread<22>  0x00000000b4f8bd smTbRegSkipAndFetch
    ANR9999D Thread<22>  0x00000000a9d861 tbRegSkipAndFetch
    ANR9999D Thread<22>  0x000000007161a3 AfGetBitfileAttrEx
    ANR9999D Thread<22>  0x000000007170bd AfRtrv
    ANR9999D Thread<22>  0x000000006519ca RtrvOne
    ANR9999D Thread<22>  0x0000000065543f bfRtrvExt
    ANR9999D Thread<22>  0x00000000b05f65 SmRetrieveBitfile
    ANR9999D Thread<22>  0x00000000ae804e SmDoObjRtrv
    ANR9999D Thread<22>  0x00000000bb1cbd DoObjRtrv
    ANR9999D Thread<22>  0x00000000bc0485 DoAgentSession
    ANR9999D Thread<22>  0x00000000bc1980 SmStgAgentSession
    ANR9999D Thread<22>  0x00000000ab982b HandleNodeSession
    ANR9999D Thread<22>  0x00000000abf15b smExecuteSession
    ANR9999D Thread<22>  0x00000000dade6d psSessionThread
    ANR9999D Thread<22>  0x00000000d9b8da StartThread
    ANR9999D Thread<22>  0x0000322ae0677d *UNKNOWN*
    ANR9999D Thread<22>  0x0000322a6d3c1d *UNKNOWN*
    
    
    IBM Spectrum Protect Versions Affected:   V7.1.7 on all
          supported platforms
    
    
    | MDVREGR 7.1.7.0-TIV_5698ISMSV |
    
    
    Initial Impact: Medium
    
    Additional Keywords:  TSM lan-free
    

Local fix

  • - Upgrade storage agent to V7 level if the storage agent
      platform supports V7.
    - If upgrade is not possible switch to LAN restore.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.7.100, 7.1.8, and 8.1.1. *
    * Note that only the affected servers, not the storage agents, *
    * need to be updated. Note that this is subject to change at   *
    * the discretion of IBM.                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT18469

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-12-19

  • Closed date

    2017-01-06

  • Last modified date

    2017-01-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT18469

Modified date: 06 January 2017