IBM Support

IT18444: AUDIT CONTAINER FORCEORPHANDBDEL=YES MAY LEAVE CLOUD ORPHANS IN THE ORPHANED TABLE

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APAR status

  • Closed as program error.

Error description

  • When running an AUDIT CONTAINER with ACTION=REMOVEDAMAGED and
    FORCEORPHANDBDEL=YES, all of the cloud orphaned objects
    should be removed from the IBM Spectrum Protect server database,
    even if they can't be deleted from the cloud. However, in 7.1.6
    and above, the failed deletions end up resulting in those
    objects being added back into the database in the
    sd_cloud_orphaned table.
    This goes against the intended behavior of the FORCEORPHANDBDEL
    parameter. The impact of this is that when there are scenarios
    of the object storage target of a storage pool being
    disconnected, there is no way to delete the chunks from the
    database that are
    recorded as being in the object storage without going directly
    to DB2.
    Customer/L2 Diagnostics: Run "SHOW DAMAGED <stgpoolname>" before
    and after running AUDIT CONTAINER
    with ACTION=REMOVEDAMAGED and FORCEORPHANDBDEL=YES. These
    results will still show orphaned extents
    after the audit, and review of the dsmffdc.log will show Java
    deletion errors. Depending upon the exact nature of the
    situation these errors in the ffdc log may look something like:
    [ FFDC_GENERAL_SERVER_ERROR ]: (sdcloud.c:3244)
    com.tivoli.dsm.cloud.api.ProviderS3 handleException
    com.amazonaws.AmazonClientException Unable to execute HTTP
    request: Connect to 9.11.60.111:80 [/9.11.60.111] failed:
    Connection refused: connect
      OR
    [ FFDC_GENERAL_SERVER_ERROR ]: (sdcloud.c:3244)
    com.tivoli.dsm.cloud.api.ProviderS3 handleException
    com.amazonaws.services.s3.model.AmazonS3Exception Access Denied
    (Service: Amazon S3; Status Code: 403; Error Code: AccessDenied;
    Request ID: 0ea65a63-c451-49eb-83c9-803cc8d303c1) HTTP Status
    Code: 403
    Tivoli Storage Manager Versions Affected: 7.1.6 and above on all
    platforms
    Initial Impact: Low
    Additional Keywords: TSM IBM Spectrum Protect
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users.                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.7.100, 7.1.8, and 8.1.1. *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX, HP-UX, Solaris,
    Linux, and Windows.
    Platforms fixed:  AIX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT18444

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-12-15

  • Closed date

    2016-12-19

  • Last modified date

    2016-12-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT18444

Modified date: 19 December 2016