IBM Support

IT18193: MESSAGE ANR8302E I/O ERROR REPORTS HP ULTRIUM 6 - SCSI DRIVE NEEDS CLEANING IN VERSION 7.1.6, BUT NOT IN 6.3.X.

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APAR status

  • Closed as program error.

Error description

  • Spectrum Protect server is upgraded from version 6.3.4, or
    version 6.3.5, to version 7.1.x, the  HP Ultrium 6 - SCSI
    drives will report the following message when cleaning is
    required:
    .
    ANR8302E I/O error on drive LTO (/tsmdev/wwn_500308c00xxxxxxx_x)
             with volume xxxxxxL6 (OP=READ, Error Number=5, CC=422,
             rc = 2880, KEY= 80,  ASC=00, ASCQ= 01, SENSE=F0.00.80.
             00.00.00.50.10.00.00.00.00.00.01.00.00.30.21.00.00.00.
             08., Description=The drive needs cleaning).
    .
    Tivoli Storage Manager versions 6.3.4, and above are required to
    report message ANR8302E, or a similar message that indicates whe
    a drive requires manual cleaning, or a message that will trigger
    the server application to clean the drive.
    .
    Initial Impact:
    Low
    .
    Tivoli Storage Manager Versions Affected:
    server versions 6.3.4, and 6.3.5.
    .
    Additional Keywords:
    TSM LTO SCSI HP Ultrium 6 SCSI Drive cleaning
    

Local fix

  • Do manual drive cleaning.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect device driver users.                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.8 and 8.1.1.  Note that  *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX, HP-UX, Solaris,
    and Linux.
    Platforms fixed:  AIX, Linux and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT18193

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-12-01

  • Closed date

    2016-12-15

  • Last modified date

    2016-12-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT18193

Modified date: 15 December 2016