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IT18138: CANNOT DELETE/REMOVE CLOUD STORAGE POOL WHEN OBJECT STORAGE DISCONNECTED.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • If a cloud storage pool becomes disconnected from it's object
    storage target and/or the object storage has been removed or
    it's access revoked the data in the pool cannot be
    deleted/removed and therefore neither can the storage pool
    itself. The deletion processing for data in a cloud storage pool
    currently requires and active connection to the object storage
    for the deletion processing to complete successfully. If the
    object storage used by the cloud pool is destroyed or otherwise
    ends up in a state where the server cannot connect to it then
    the deletion processing will never complete. Since there are a
    variety of reasons why object storage a cloud pool is using may
    never be accessible again deletion/removal of the data from this
    pool need to be able to process without having to connect to
    that object storage. This APAR will address the ability for data
    deletion to complete in such a scenario. It will not be able to
    address the reasons for the object storage unaccessibility.
    Tivoli Storage Manager Versions Affected: 7.1.3 and above on all
    platforms
    Initial Impact: Medium
    Additional Keywords: TSM IBM Spectrum Protect
    

Local fix

  • Contact IBM Spectrum Protect L2 support to obtain local fix.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users.                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.8 and 8.1.1. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX, HP-UX, Solaris,
    Linux, and Windows.
    Platforms fixed:  AIX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT18138

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-11-28

  • Closed date

    2016-12-20

  • Last modified date

    2016-12-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT18138

Modified date: 20 December 2016