IT18138: CANNOT DELETE/REMOVE CLOUD STORAGE POOL WHEN OBJECT STORAGE DISCONNECTED.

8.1.1.100-IBM-SPOC-WindowsX64
8.1.1.100-IBM-SPOC-Linuxx86_64
8.1.1.100-IBM-SPOC-Linuxs390x
8.1.1.100-IBM-SPOC-AIX
8.1.1.000-IBM-SPSRV-WindowsX64
8.1.1.000-IBM-SPSRV-Linuxs390x
8.1.1.000-IBM-SPSRV-AIX
8.1.1.000-IBM-SPSRV-Linuxx86_64
IBM Spectrum Protect Server V8.1 Fix Pack 1 (V8.1.1) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads

APAR status

• Closed as program error.

Error description

• If a cloud storage pool becomes disconnected from it's object
  storage target and/or the object storage has been removed or
  it's access revoked the data in the pool cannot be
  deleted/removed and therefore neither can the storage pool
  itself. The deletion processing for data in a cloud storage pool
  currently requires and active connection to the object storage
  for the deletion processing to complete successfully. If the
  object storage used by the cloud pool is destroyed or otherwise
  ends up in a state where the server cannot connect to it then
  the deletion processing will never complete. Since there are a
  variety of reasons why object storage a cloud pool is using may
  never be accessible again deletion/removal of the data from this
  pool need to be able to process without having to connect to
  that object storage. This APAR will address the ability for data
  deletion to complete in such a scenario. It will not be able to
  address the reasons for the object storage unaccessibility.
  Tivoli Storage Manager Versions Affected: 7.1.3 and above on all
  platforms
  Initial Impact: Medium
  Additional Keywords: TSM IBM Spectrum Protect
  

Local fix

• Contact IBM Spectrum Protect L2 support to obtain local fix.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 7.1.8 and 8.1.1. Note that   *
  * this is subject to change at the discretion of IBM.          *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, HP-UX, Solaris,
  Linux, and Windows.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels