IBM Support

IT18137: ACTIVE LOG FILLING AT GREATER THAN NORMAL RATE WHEN CLOUD STGPOOL DISCONNECTED FROM ITS OBJECT STORAGE AND DELETIONS OCCUR

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • If a cloud storage pool becomes disconnected from it's object
    storage target, delete operations to the object storage will
    fail. When these failures occur they will be put back on a queue
    for retry at a later time. If the cloud pool remains
    disconnected and/or the object storage has been removed or it's
    access revoked the retry processing will continue endlessly. If
    there is significant deletion work the repeated failures and
    retrying can drive the creation of log entries beyond a normal
    rate. This will lead to the active logs filling, which drives up
    archive log usage and requires ongoing database backups that
    don't seem to clear out space as the active log entries keep
    coming.
    Tivoli Storage Manager Versions Affected: 7.1.3 and above on all
    platforms
    Initial Impact: Medium
    Additional Keywords: TSM DBB excessive nonstop flooding db
                         IBM Spectrum Protect
    

Local fix

  • None if you are already having the problem. Use server level
    7.1.7 with local storage/cache cloud pool configuration to avoid
    the possibility of having this problem.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager and IBM Spectrum Protect server   *
    * users with cloud storage pools. Users with Amazon S3 or IBM  *
    * Cloud Object Storage storage pools using local storage       *
    * directories and version 7.1.7 or above are not affected.     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Applying fixing level when available. This problem is        *
    * projected to be fixed in levels 7.1.8 and 8.1.1. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT18137

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-11-28

  • Closed date

    2017-02-22

  • Last modified date

    2017-02-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT18137

Modified date: 22 February 2017