IT18137: ACTIVE LOG FILLING AT GREATER THAN NORMAL RATE WHEN CLOUD STGPOOL DISCONNECTED FROM ITS OBJECT STORAGE AND DELETIONS OCCUR

8.1.1.100-IBM-SPOC-WindowsX64
8.1.1.100-IBM-SPOC-Linuxx86_64
8.1.1.100-IBM-SPOC-Linuxs390x
8.1.1.100-IBM-SPOC-AIX
8.1.1.000-IBM-SPSRV-WindowsX64
8.1.1.000-IBM-SPSRV-Linuxs390x
8.1.1.000-IBM-SPSRV-AIX
8.1.1.000-IBM-SPSRV-Linuxx86_64
IBM Spectrum Protect Server V8.1 Fix Pack 1 (V8.1.1) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads

APAR status

• Closed as program error.

Error description

• If a cloud storage pool becomes disconnected from it's object
  storage target, delete operations to the object storage will
  fail. When these failures occur they will be put back on a queue
  for retry at a later time. If the cloud pool remains
  disconnected and/or the object storage has been removed or it's
  access revoked the retry processing will continue endlessly. If
  there is significant deletion work the repeated failures and
  retrying can drive the creation of log entries beyond a normal
  rate. This will lead to the active logs filling, which drives up
  archive log usage and requires ongoing database backups that
  don't seem to clear out space as the active log entries keep
  coming.
  Tivoli Storage Manager Versions Affected: 7.1.3 and above on all
  platforms
  Initial Impact: Medium
  Additional Keywords: TSM DBB excessive nonstop flooding db
                       IBM Spectrum Protect
  

Local fix

• None if you are already having the problem. Use server level
  7.1.7 with local storage/cache cloud pool configuration to avoid
  the possibility of having this problem.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager and IBM Spectrum Protect server   *
  * users with cloud storage pools. Users with Amazon S3 or IBM  *
  * Cloud Object Storage storage pools using local storage       *
  * directories and version 7.1.7 or above are not affected.     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Applying fixing level when available. This problem is        *
  * projected to be fixed in levels 7.1.8 and 8.1.1. Note that   *
  * this is subject to change at the discretion of IBM.          *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels