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IT17835: STORAGEPOOL MIGRATION FAILS WITH ANR8302E RC = 2863 ON NON-IBM DRIVES

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APAR status

  • Closed as program error.

Error description

  • Storagepool migration fails after writing some GB of data to
    non-IBM drives with :
    ANR8302E I/O error on drive DRIVEX (/dev/sgxx) with volume
    xxxxxx (OP=WRITE, Error Number=0, CC=0,
    rc = 2863, KEY= FF, ASC=FF, ASCQ=FF,~SENSE=**NONE**
    
    TRACE (pvr mms na ddtrace) shows:
    [pspvr.c][4050][PvrPsDevWrite]:handle = 89, wrote amt = -1,
    numBytes requested = 126, errno = 0
    [pvrtape.c][2609][DetermineResult]:Error performing WRITE
    operation on drive DRIVEX (/dev/sgxx)
     [dd_ioctl.c][334][dd_ioctl]: dd_ioctl: 0x0x1a35e60
    **ADSM_DDIOC_RETURN_ERR**  driver_id: 7.1.5.0 Mar  8 2016
    21:10:04
    [dd_ioctl.c][1545][dd_ioctl_common]: dd_ioctl_common: return
    error
    [output.c][7647][PutConsoleMsg]:ANR8302E I/O error on drive
    DRIVEX (/dev/sgxx) with volume xxxxxx
     (OP=WRITE, Error Number=0, CC=0, rc = 2863, KEY= FF, ASC=FF,
    ASCQ= FF,~SENSE=**NONE**,~Description=An undetermined error has
    occurred). Refer to the IBM Tivoli Storage Manager documentation
    on I/O error code descriptions.~
    [pvrgts.c][7715][ErrorHandler]:ErrorHandler entered for drive
    (DRIVE (/dev/sgxx)), tapeRc 2863
    
    Customer/L2 Diagnostics:
    If the number of data written is the same as the error code
    (system errno or TSM errno defined), the written data was set
    this error code and the write fails.
    
    Tivoli Storage Manager Server Version Affected:
    Tivoli Storage Manager Server V6.3.0 and V7.1.0 and higher on
    all supported platforms
    
    Initial Impact:
    High
    
    Additional Keywords:
    TSM server Spectrum Protect library drive
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect Passthru Tape Device Driver users.  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 6.3.6.100, 7.1.8, 8.1.1.     *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: Linux
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT17835

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-11-14

  • Closed date

    2016-12-08

  • Last modified date

    2016-12-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63L PSY

       UP

  • R71L PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT17835

Modified date: 08 December 2016