IT17835: STORAGEPOOL MIGRATION FAILS WITH ANR8302E RC = 2863 ON NON-IBM DRIVES

8.1.1.100-IBM-SPOC-WindowsX64
8.1.1.100-IBM-SPOC-Linuxx86_64
8.1.1.100-IBM-SPOC-Linuxs390x
8.1.1.100-IBM-SPOC-AIX
8.1.1.000-IBM-SPSRV-WindowsX64
8.1.1.000-IBM-SPSRV-Linuxs390x
8.1.1.000-IBM-SPSRV-AIX
8.1.1.000-IBM-SPSRV-Linuxx86_64
6.3.6.100-TIV-TSMALL-SolarisSPARC
6.3.6.100-TIV-TSMSTA-WindowsI32
6.3.6.100-TIV-TSMALL-WindowsX64
6.3.6.100-TIV-TSMALL-Linuxx86_64
6.3.6.100-TIV-TSMALL-Linuxs390x
6.3.6.100-TIV-TSMALL-Linuxppc64
6.3.6.100-TIV-TSMALL-HP-UX
6.3.6.100-TIV-TSMALL-AIX
IBM Tivoli Storage Manager server V6.3.6.x interim fix downloads
IBM Spectrum Protect Server V8.1 Fix Pack 1 (V8.1.1) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads

APAR status

• Closed as program error.

Error description

• Storagepool migration fails after writing some GB of data to
  non-IBM drives with :
  ANR8302E I/O error on drive DRIVEX (/dev/sgxx) with volume
  xxxxxx (OP=WRITE, Error Number=0, CC=0,
  rc = 2863, KEY= FF, ASC=FF, ASCQ=FF,~SENSE=**NONE**
  
  TRACE (pvr mms na ddtrace) shows:
  [pspvr.c][4050][PvrPsDevWrite]:handle = 89, wrote amt = -1,
  numBytes requested = 126, errno = 0
  [pvrtape.c][2609][DetermineResult]:Error performing WRITE
  operation on drive DRIVEX (/dev/sgxx)
   [dd_ioctl.c][334][dd_ioctl]: dd_ioctl: 0x0x1a35e60
  **ADSM_DDIOC_RETURN_ERR**  driver_id: 7.1.5.0 Mar  8 2016
  21:10:04
  [dd_ioctl.c][1545][dd_ioctl_common]: dd_ioctl_common: return
  error
  [output.c][7647][PutConsoleMsg]:ANR8302E I/O error on drive
  DRIVEX (/dev/sgxx) with volume xxxxxx
   (OP=WRITE, Error Number=0, CC=0, rc = 2863, KEY= FF, ASC=FF,
  ASCQ= FF,~SENSE=**NONE**,~Description=An undetermined error has
  occurred). Refer to the IBM Tivoli Storage Manager documentation
  on I/O error code descriptions.~
  [pvrgts.c][7715][ErrorHandler]:ErrorHandler entered for drive
  (DRIVE (/dev/sgxx)), tapeRc 2863
  
  Customer/L2 Diagnostics:
  If the number of data written is the same as the error code
  (system errno or TSM errno defined), the written data was set
  this error code and the write fails.
  
  Tivoli Storage Manager Server Version Affected:
  Tivoli Storage Manager Server V6.3.0 and V7.1.0 and higher on
  all supported platforms
  
  Initial Impact:
  High
  
  Additional Keywords:
  TSM server Spectrum Protect library drive
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect Passthru Tape Device Driver users.  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 6.3.6.100, 7.1.8, 8.1.1.     *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms: Linux
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R63L PSY

     UP

• R71L PSY

     UP