IBM Support

IT17753: DBIRELEASEALL, SEGMENTATION FAULT, SIGNAL 11

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Customer/L2 Diagnostics:
    
    When the DB2 instance is restarting due to error recovery in the
    Spectrum Protect Server, a server crash might occur
    under some conditions. This APAR is only seen on fixing levels
    which include APAR IT15233.
    
    Key core stack:
    Full core stacks that have been reported after applied the fix
    of IT15233:
    Program terminated with signal 11, Segmentation fault.
    #0  0x0000000000ec85bd in DbiReleaseAll
    #1  0x0000000000f68f0a in RdbDeactivateDatabaseThread
    #2  0x000000000156f7e8 in StartThread
    #3  0x00007fe70b029dc5 in start_thread
    
    IBM Spectrum Protect Server Version Affected: 7.1.7  [It looks
    to me like 120901 only went into 7.1.7 and 8.1 so this should be
    correct]
    
    | MDVPARTL 7.1.7 |
    
    Initial Impact: High
    Additional Keywords: core dump outage IT15233
    

Local fix

  • Apply the fixing level which includes this APAR, when available.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users.                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 6.3.6.100, 7.1.7.100 and     *
    * 7.1.8. Note that this is subject to change at the discretion *
    * of IBM.                                                      *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT17753

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-10-31

  • Closed date

    2016-11-18

  • Last modified date

    2016-11-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63S PSY

       UP

  • R63L PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71S PSY

       UP

  • R71L PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT17753

Modified date: 18 November 2016