IBM Support

IT17183: DATABASE BACKUP CAN FAIL WITH ANR4571E INSUFFICIENT MOUNT POINTSAFTER SET SERVERNAME

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Database backups configured to protect encryption keys using
    
    SET DBRECOVERY PROTECTKEYS=YES PASSWORD=xxxxxx
    
    will fail with message ANR4571E
    
    ANR4571E Database backup/restore terminated - insufficient
    number of mount
    points available for removable media.
    
    if the server name is changed using the SET SERVERNAME command.
    
    IBM Spectrum Protect Server Versions Affected:
    IBM Spectrum Protect Server version 7.1.3 and later.
    

Local fix

  • Reissue SET DBRECOVERY command, specifying both PROTECTKEYS=YES
    and PASSWORD=
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.7.100 and 7.1.8. Note    *
    * that this is subject to change at the discretion of IBM.     *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, Solaris, HP-UX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT17183

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-09-22

  • Closed date

    2016-09-22

  • Last modified date

    2016-10-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT17183

Modified date: 18 October 2016