IBM Support

IT16732: RESTORE OF OPENVMS BACKUP FAILS WHEN COMPRESS YES OPTION IS USED ON BACKUP.

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Error Description:  When OpenVMS files are backed up using the
    client option of  "compress yes" and is stored in a directory
    container pool, it is not able to be restored. No messages are
    reported on the server activity log. However if the backup is
    directed to a file pool, this problem is not seen. Also, if a
    backup without the option of  "compress yes" is performed to a
    directory container pool, the problem will not occur.
    
    Tivoli Storage Manager Versions Affected: All 7.1.3.000 servers
    and later
    
    Customer/L2 Diagnostics: Verify that the client option "compress
    yes" is being used and that the data is being stored in a
    Directory Container pool.
    
    The following is seen when performing the restore:
    
    ABC> restore sys$login:login.com test.txt/log/sum
    %ABC-I-QRYPASS, 13:42:17.87 Scanning catalog for
    restore/retrieve candidates
    %ABC-I-RSTPASS, 13:42:17.92 Restoring/retrieving file data from
    the server
    %ABC-W-PROCERR, error processing $1$DGA65:[TEST]TEST.TXT;153
    -ABC-W-OBJHDRLOST, file information from server is incomplete
    
    Initial Impact: Low
    
    Additional Keywords: restore OpenVMS compress compression dir
    container directory
    

Local fix

  • Do not use the "compress yes" option or backup data to a FILE
    storage pool.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.8 and 8.1.1. Note that    *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT16732

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-08-30

  • Closed date

    2016-12-12

  • Last modified date

    2016-12-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT16732

Modified date: 12 December 2016