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IT16710: ANR4628E WITH ERROR CODE 5 MAY OCCUR WHILE A VOLUME IS BEING MOUNTED OR DISMOUNT ON SOLARIS SPARC PLATFORM.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • ANR4228E with error code 5 may occur when the drive is in
    transition state after a tape is loaded to the drive or a tape
    is removed from the drive.
    
    Although ANR4628E occurs, the server is able to use the drive
    for next operation.  This ANR4628E with error code 5 is
    ignorable.
    
    For example, ANR4228E with error code 5 may occur in the
    following sequence:
      1. A drive and a volume are finished to be used in one backup
         session.
      2. The volume is dismounted from the drive.
         (The volume is moved out  But the drive is in the
         transition state.)
      3. A new session starts.
      4. The new session tries to use the same drive, but ANR4628E
         may occurs on the same drive.
      5. Although ANR4628E occurs, the new session is able to mount
         a volume.
    
    ANR4628E is recorded in activity log:
    -----
    ANR8468I LTO volume VOLUME01 dismounted from drive DRIVE01
    (/dev/rmt1) in library LIBRARY01. (SESSION: 10)
    ......
    ANR0406I Session 20 started for node NODE01 (SUN SOLARIS)
    (Tcp/Ip nn.nn.nn.nn(mmmm)). (SESSION: 20)
    ANR4628E Device /dev/rmt1 failed to close with error code 5.
    (SESSION: 20)
    ANR8337I LTO volume VOLUME01 mounted in drive DRIVE01
    (/dev/rmt1). (SESSION: 20)
    ANR0511I Session 20 opened output volume VOLUME01. (SESSION: 20)
    ......
    -----
    
    
    Tivoli Storage Manager Versions affected:
    Tivoli Storage Manager Server 7.1.1 and higher levels running on
    Solaris SPARC platforms only.
    
    
    Initial Impact:
    Low
    

Local fix

  • Ignore this ANR4628E message.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.                           *
    * This problem is currently projected to be fixed in level     *
    * 7.1.8 and higher.                                            *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    
    Affected platforms:  Solaris
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT16710

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71S

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-08-29

  • Closed date

    2016-09-27

  • Last modified date

    2016-09-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71S PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT16710

Modified date: 27 September 2016