IBM Support

IT16500: CONVERT STGPOOL PROCESS FAIL WITH ANR9999D_2434090812 SDCATALOGOBJECT ERROR MESSAGES.

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APAR status

  • Closed as program error.

Error description

  • CONVERT STGPOOL process might show following error under rare
    circumstance:
    
    03-08-2016 10:44:53  ANR9999D_2434090812
                         SdCatalogObject(sdcreate.c:3649)
                         Thread<196>: Encountered
                         an invalid non-dedup chunk with ID of 0
                         for object 841317198 with offset 0 while
                         inserting SDRO rows. (SESSION:  23988,
                         PROCESS: 477)
    
    
    In this case, the conversion utility is not properly supplying
    the inline deduplication engine, in the target
    container storage pool, with adequate information. If the file
    being processed by the inline deduplication
    engine does not have a valid fingerprint, it should be stored as
    a non-deduplicated file. However, in the
    conversion case, the file is attempted to be stored as a
    deduplicated file which results in the error.
    
    A trace with the SD flag will print text similar to the
    following as a confirmation that this problem
    has been encountered. The key is the statement that a
    fingerprint was not found the buffer.
    
    14:18:14.499
    [255][sdcreate.c][4371][SdFingerPrintDataStream]:Fingerprint not
    found in 2231 bytes in buffer
    
    Tivoli Storage Manager Versions Affected:
    
    IBM Spectrum Protect versions 7.1.6 and higher
    
    Initial Impact: Low|Medium|High
    
    Medium
    
    Additional Keywords:
    
    TSM, Spectrum Protect, Convert stgpool , dedup
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users of directory-container *
    * storage pools.                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.7.                        *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT16500

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-08-16

  • Closed date

    2016-11-04

  • Last modified date

    2016-11-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71W PSY

       UP

  • R71A PSY

       UP

  • R71S PSY

       UP

  • R71L PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT16500

Modified date: 04 November 2016