IT16241: GENERATING ERROR REPORT MAY RESTART THE APPLIANCE WHILE DATAPOWER TRIES TO GET GATEWAYSCRIPT RUNTIME HEAP STATISTICS

Fix packs for DataPower Service Gateway version 7.0
Fix packs for DataPower B2B Appliance version 7.0
Fix packs for DataPower Integration Appliance version 7.0
Fix packs for DataPower Gateway version 7.1
Fix packs for DataPower Gateway version 7.2
Fix packs for DataPower Gateway version 7.5
Fix packs for DataPower Gateway version 7.5.1

APAR status

• Closed as program error.

Error description

• Generating error report may cause deadlock while DataPower
  tries to get GatewayScript runtime heap statistics. If deadlock
  happens, watchdog will be triggered and appliance will restart.
  

Local fix

Problem summary

• Affected is error report generation.
  
  Creating an error report may cause deadlock while DataPower
  tries to get GatewayScript runtime heap statistics. If deadlock
  happens, watchdog will be triggered and appliance will restart.
  

Problem conclusion

• Fix is available in 7.0.0.15, 7.1.0.12, 7.2.0.9, 7.5.0.3 and
  7.5.1.2
  
  For a list of the latest fix packs available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R700 PSY

     UP

• R710 PSY

     UP

• R720 PSY

     UP

• R750 PSY

     UP

• R751 PSY

     UP