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IT16153: IBM SPECTRUM PROTECT SOURCE SERVER CRASHES WHEN RUNNING REPLICATION.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Replication of an object larger then the maxfragmentsize in a
    deduplicated storage pool can cause the source server to
    crash if the metadata for the fragment header is incorrect
    in the database.
    Diagnostics:
    Located the object ID of the object that was being processed
    when the source server crashed. Run show invo against the
    object id.
    When show invo is ran the following output will be shown:
    **Sub-bitfile BitfileID is stored in the following aggregate(s)
      Super-bitfile: BitfileID, Offset: 0, Length 23, Deduped: T
        Chunk    0: BitfleID, digest type: None, value: None
    Not the type: and value are both showing as none. A normal run
    of show invo would show something similar to the following:
    **Sub-bitfile BitfileID is stored in the following aggregate(s)
      Super-bitfile: BitfileID, Offset: 0, Length 23, Deduped: T
        Chunk    0: BitfileID, digest type: CMD5, value: 00000000
    The callstack in the dump may show the following callstack
    adsmdll!RtrvChunked+0xc57
    adsmdll!bfReplRtrv+0x84e
    adsmdll!smReplRtrv+0x426
    adsmdll!NrReplicateBatch+0xd6e
    adsmdll!PcConsumerThread+0x141
    adsmdll!startThread+0x141
    msvcr120!_callthreadstartex+0x17
    msvcr120!_threadstartex+0x102
    kernel32!BaseThreadInitThunk+0xd
    ntdll!RtlUserThreadStart+0x1d
    Additional Keywords: Replication source crash object maxfragsize
    

Local fix

  • Please contact IBM Spectrum Protect Support.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.7.100 and 7.1.8. Note    *
    * that this is subject to change at the discretion of IBM.     *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT16153

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-07-15

  • Closed date

    2016-10-27

  • Last modified date

    2016-10-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT16153

Modified date: 27 October 2016