IBM Support

IT15928: APPLIANCE MAY WATCHDOG WHEN LLDIAG DIAGNOSTIC FEATURE IS ENABLED

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APAR status

  • Closed as program error.

Error description

  • Using lldiag diagnostic feature may result in DataPower firmware
    hang and watchdog restart.
    

Local fix

Problem summary

  • Affected are all DataPower configurations.
    
    When lldiag diagnostic feature is enabled, the appliance may
    restart due to a watchdog.
    
    lldiag should be used only per request from IBM Support.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT15928

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    720

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-07-12

  • Closed date

    2016-07-29

  • Last modified date

    2016-09-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R720 PSN

       UP

  • R750 PSN

       UP

  • R751 PSN

       UP



Document information

More support for: IBM DataPower Gateways
General

Software version: 7.2

Reference #: IT15928

Modified date: 27 September 2016