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IT15751: NETWORK ERROR MAY OCCUR WHEN USING NFS STORAGE FOR B2B GATEWAY

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When a B2B Gateway  is configured to use NFS as the document
    storage location there may be intermittent network errors
    logged which cause transactions to fail.
    
    Example:
    TIMESTAMP [DOMAIN][0x00b30007][b2bgw][error] b2bgw(SERVICE):
    tid(TID)[error]: Network Error
    
    This may occur if NFS storage is used and persistent
    connections are enabled on any of the front side handlers used
    by the B2B Gateway service.
    

Local fix

  • Either of the following can be done to workaround this issue
    until the fix can be applied:
    
    1) Disable persistence on the front side handler.
    2) Set the document storage location to default rather than
    NFS.
    

Problem summary

  • DataPower B2B Gateway may fail the transaction if
    the front side protocol is HTTP persistence and
    the data storage location is remote NFS mount in a
    inbound gateway.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT15751

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-06-15

  • Closed date

    2016-07-26

  • Last modified date

    2016-09-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R700 PSY

       UP

  • R710 PSY

       UP

  • R720 PSY

       UP

  • R750 PSY

       UP



Document information

More support for: IBM DataPower Gateways
General

Software version: 7.0.0

Reference #: IT15751

Modified date: 16 September 2016