IBM Support

IT15220: "ANR4547W" WARNING CAN OCCUR WHEN SERVER AND STORAGE AGENT ARE ON HOSTS WITH DIFFERENT TIMEZONE SETTINGS.

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • If server and storage agent are on hosts with different
    timezones (TZ), the server may report a ANR4547W warning.
    
    
    The activity log may report:
    
    ANR4547W The clock on the remote server
    stg_agent_name differs from the clock on the local server by
    XXXX seconds.
    
    
    
    
    Comparing date and timezone (TZ) settings on the two hosts will
    reveal that they use different timezone settings.
    A "show time" run from dsmadmc on server and storage agent will
    show the reported time as not being XXXX seconds apart, but the
    same time
    or almost the same time.
    
    One example seen was when using CUT timezone setting for the
    server host and CET timezone for the storage agent host.
    
    
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager Storage Agent: 6.3.x and 7.1.x on all
    platforms
    
    
    
    Initial Impact: Low
    
    
    Additional Keywords: SP TSM Spectrum Protect timezone TZ warning
    stgagent
    

Local fix

  • Ignore the warning, if the server and storage agent report the
    same time with 'show time' command.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager Storage Agent users.              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level to storage agent when available. This     *
    * problem is currently projected to be fixed in level 7.1.7.   *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT15220

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-05-11

  • Closed date

    2016-07-26

  • Last modified date

    2016-07-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT15220

Modified date: 26 July 2016