IT15117: ANS4035W FILE '<FILENAME>' CURRENTLY UNAVAILABLE ON SERVER DURING RESTORE OR RETRIEVE FROM TAPE ON 7.1.4 OR HIGHER SERVER

6.3.6.000-TIV-TSMRPT-AGENT-Linux
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-Linuxx86_64
7.1.6.000-TIV-TSMSRV-Linuxs390x
7.1.6.000-TIV-TSMSRV-Linuxppc64
7.1.6.000-TIV-TSMSRV-WIN
7.1.6.000-TIV-TSMSRV-SolarisSPARC
7.1.6.000-TIV-TSMSRV-Linuxx86_64
7.1.6.000-TIV-TSMSRV-HP-UX
7.1.6.000-TIV-TSMSRV-AIX
IBM Spectrum Protect Server V7.1 Fix Pack 6 (7.1.6.000) Downloads
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads

APAR status

• Closed as program error.

Error description

• When using IBM Spectrum Protect Server version 7.1.4.x or
  higher, certain restore or retrieve operations are unsuccessful.
  The following error message is displayed on the Backup-Archive
  Client and written to the dsmerror.log file:
  
   ANS4035W File '<filename>' currently unavailable on server.
  
  A corresponding message is written to the IBM Spectrum Protect
  Server activity log:
  
   ANE4035W (Session: <nnn>, Node: <nodename>)  File '<filename>'
            currently unavailable on server.  (SESSION: <nnn>)
  
  This problem occurs when all of the following conditions are
  true:
  
   * The IBM Spectrum Protect Server version is 7.1.4.x or
     higher 7.1.x.x
  
   * The Backup-Archive Client version is 6.3.x.x or higher
     fix pack, release, or version
  
   * Client option TAPEPROMPT YES is in effect (Note that
     TAPEPROMPT NO is the default value)
  
   * The data being restored resides in a tape storage pool
  
   * The tape(s) needed for the restore are available to the
        Spectrum Protect Server
  
  This problem is also known to occur with older Backup-Archive
  Client versions. These client versions have reached EOS (End of
  Service) or EOL (End of Life) or are otherwise not officially
  supported with the 7.1 server; however blocking restore or
  retrieve operations by older client versions is not intended.
  
  When using client version 6.2.x.x or older to restore or
  retrieve data from tape on IBM Spectrum Protect Server version
  7.1.4.x or higher, the problem can occur when either of the
  following conditions are true:
  
   * The Backup-Archive Client is one of the following versions
     and TAPEPROMPT YES is in effect:
  
      - 6.2.2.0 or higher 6.2.x.x
      - 6.1.4.0 or higher 6.1.x.x
  
   * The Backup-Archive Client is one of the following versions
     and the VERBOSE option is in effect:
  
      - 6.2.1.x or lower 6.2.x.x
      - 6.1.3.x or lower 6.1.x.x
      - 5.5.x.x or lower release or version
  
  Attention: Information regarding EOS, EOL or unsupported client
  and server combinations does not imply any change in the support
  status of these combinations.
  
  | MDVREGR 7.1.4.0-TIV_5698MSV | IT11750
  

Local fix

• Choose one of the following operational circumventions based on
  the Backup-Archive Client version you are using.
  
   * Use the client option TAPEPROMPT NO if you encounter this
     problem with any of these client versions:
  
     - 6.3.x.x or higher release or version
     - 6.2.2.0 or higher 6.2.x.x
     - 6.1.4.0 or higher 6.1.4.x
  
   * Use the client option QUIET if you encounter this problem
     with any of these client versions:
  
     - 6.2.1.x or lower 6.2.x.x
     - 6.1.3.x or lower 6.1.x.x
     - 5.5.x.x or lower release or version
  
  Attention: Information regarding EOS, EOL or unsupported client
  and server combinations does not imply any change in the support
  status of these combinations.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be                                              *
  * fixed in level 6.3.6 and 7.1.6. Note that this is subject to *
  * change at the                                                *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP

• R71A PSY

     UP

• R71H PSY

     UP

• R71L PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP