IT14881: 7.1.X SERVER ON S390X LINUX CAN CRASH DURING STARTUP WHILST INITIALIZING AN ACSLS LIBRARY.

7.1.6.000-TIV-TSMSRV-Linuxs390x
7.1.6.000-TIV-TSMSRV-Linuxppc64
7.1.6.000-TIV-TSMSRV-WIN
7.1.6.000-TIV-TSMSRV-SolarisSPARC
7.1.6.000-TIV-TSMSRV-Linuxx86_64
7.1.6.000-TIV-TSMSRV-HP-UX
7.1.6.000-TIV-TSMSRV-AIX
IBM Spectrum Protect Server V7.1 Fix Pack 6 (7.1.6.000) Downloads

APAR status

• Closed as program error.

Error description

• 7.1.x server on s390x Linux can crash during startup whilst in
  the process of initialization of an ACSLS library.
  
  Server reports in the foreground during startup:
  (example is from Linux platform)
  
  ANR2803I License manager started.
  ANR2560I Schedule manager started.
  ANR2828I Server is licensed to support IBM System Storage
  Archive
  Manager.
  ANR2828I Server is licensed to support Tivoli Storage Manager
  Basic
  Edition.
  ANR2828I Server is licensed to support Tivoli Storage Manager
  Extended
  Edition.
  ANR0993I Server initialization complete.
  ANR0916I TIVOLI STORAGE MANAGER distributed by Tivoli is now
  ready for
  use.
  Segmentation fault (core dumped)
  
  On Linux platform, getcoreinfo.txt will report:
  
  #0  0x000003fffb6dd250 in vfprintf@@GLIBC_2.4 ()
  #1  0x000003fffb700362 in vsprintf@@GLIBC_2.4 ()
  #2  0x000003fffb6e4a20 in sprintf@@GLIBC_2.4 ()
  #3  0x0000000080cfcb78 in ml_start_message ()
  #4  0x0000000080cfc20a in ml_log_event ()
  #5  0x0000000080cfa7ae in cl_ipc_write ()
  #6  0x0000000080cff67a in acs_ipc_write ()
  #7  0x0000000080cf4176 in acs_send_request ()
  #8  0x0000000080cef5b8 in acs_query_server ()
  #9  0x0000000080743dd6 in Acsls_QueryServer
  #10 0x0000000080ca0a54 in BuildAcsConfig
  #11 0x0000000080ca495e in PerformInit
  #12 0x0000000080ca676c in InitThread
  #13 0x0000000080c22452 in StartThread
  #14 0x000003fffded937a in start_thread ()
  #15 0x000003fffb77a92a in thread_start ()
  
  
  ssi and mini_el are 64bit executables, whereas they should be
  32bit
  to allow initialization to complete.
  
  
  
  # file ssi
  ssi: ELF 64-bit MSB executable, IBM S/390, version 1 (SYSV), for
  GNU/Linux 2.6.4, dynamically linked (uses shared libs), not
  stripped
  
  # file mini_el
  mini_el: ELF 64-bit MSB executable, IBM S/390, version 1 (SYSV),
  for
  GNU/Linux 2.6.4, dynamically linked (uses shared libs), not
  stripped
  
  
  Tivoli Storage Manager Versions Affected:
  Tivoli Storage Manager Server: 7.1.x on s390x Linux platform
  
  
  
  Initial Impact: Medium
  
  Additional Keywords: SP TSM Spectrum Protect core crash abend
  acsls
  

Local fix

• Use 32bit versions of "ssi" and "mini_el" from a 6.3.x.x server,
  or uninstall the 7.1.x device driver and install  6.3.x version.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users of the ACSLS         *
  * libraries.                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 7.1.6.                        *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  
  Affected platforms:  Linux s390x
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels