IBM Support

IT14841: SERVER CAN CRASH IN "TESTVOLACCPREEMPTION" FUNCTION

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Server can crash in TestVolAccPreemption function when a request
    for a volume
    preempts other sessions waiting for that volume, but that volume
    in question is no longer in use, due to a previous unknown error
    condition.
    
    On Linux, platform, getcoreinfo.txt will report:
    
    #0  TestVolAccPreemption
    #1  WaitForVol
    #2  0x0000000000cc2d7c in AsAcquireInputVol
    #3  0x0000000000c982ea in AsOpenSeg
    #4  0x0000000000d19085 in DoOpenSeg
    #5  0x0000000000d195be in AuxAsSource
    #6  SsAuxSrcThread
    #7  0x0000000000e5e01a in StartThread
    #8  0x00000033e9e079d1 in start_thread
    #9  0x00000033e96e88fd in clone
    
    
    
    
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager Server: 6.3.x and 7.1.x on all supported
    platforms
    
    
    Initial Impact: Low
    
    Additional Keywords: SP TSM Spectrum Protect core crash abend
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.6.                        *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT14841

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-04-19

  • Closed date

    2016-07-12

  • Last modified date

    2016-07-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63L

Reference #: IT14841

Modified date: 12 July 2016