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IT14840: SERVER SILENT INSTALL COULD FAIL WITH "ANRI1003E ERROR: INSTANCE PASSWORDS ARE REQUIRED."

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APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager Server silent installation may fail
    and exit with the following error:
    
     ./install.sh -s -input ./71_upgradeserv.xml -acceptLicense
    
    Installed com.ibm.cic.agent_1.8.4000.20151125_0201 to the
    /opt/IBM/InstallationManager/eclipse directory.
    ANRI1003E ERROR: The following errors were generated while
    installing.
    ANRI1003E ERROR: Instance passwords are required. The instance
    name is tsminst1.
    
    where the response file used for silent install, is an
    Installation Manager (IM) generated response file.
    
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager Server version 7.1.5 and later
    | MDVREGR 7.1.5.0-TIV_5698MSV |
    
    
    
    Initial Impact:
    Low
    
    
    
    Additional Keywords:
    TSM SPECTRUM PROTECT SP passwords silent install ANRI1003E fail
    IM "response file" error
    

Local fix

  • In order to fix this problem, add the user password in the
    profile section of the response file.
    
    In particular, add this line:
    
        <data key="user.tsminst1_password,com.tivoli.dsm.server"
    value="password"/>
    
    
    in this section:
    
        <profile id="IBM Tivoli Storage Manager"
    installLocation="/opt/tivoli/tsm">
        <data key="cic.selector.arch" value="x86_64"/>
        <data key="user.entitlement,com.tivoli.dsm.server"
    value="2"/>
        <data key="user.license,com.tivoli.dsm.server"
    value="tsmee"/>
        <data key="user.license_option,com.tivoli.dsm.server"
    value="a"/>
        <data key="user.tsminst1_update,com.tivoli.dsm.server"
    value="true"/>
        <data key="user.tsminst1_password,com.tivoli.dsm.server"
    value="password"/>
        </profile>
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.6. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT14840

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-04-19

  • Closed date

    2016-04-28

  • Last modified date

    2016-04-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63L

Reference #: IT14840

Modified date: 28 April 2016