IBM Support

IT14743: DATAPOWER FIRMWARE MAY HANG IF THROTTLE IS ENABLED; IN THAT CASE ADDING NEW ADMIN USERID MAY CAUSE APPLIANCE RESTART

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Having THROTTLE enabled may cause the system
    to hang, even if no traffic is being handled by the appliance.
    If admin userid is added then, system may restart, and new
    userid will fail to be created.
    

Local fix

  • Disable the throttler.
    
    
    :
    
    throttle
    admin-state enabled        you can also set this to disabled
    here to
    disable the throttler
    memory-throttle 0
    memory-terminate 0
    exit
    

Problem summary

  • An unresponsive device or unexpected appliance restart
    might be experienced if throttle is enabled.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT14743

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    720

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-04-19

  • Closed date

    2016-07-25

  • Last modified date

    2016-09-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • 0-0
    

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R752 PSY

       UP



Document information

More support for: IBM DataPower Gateways
General

Software version: 7.2

Reference #: IT14743

Modified date: 27 September 2016